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Laurent Mazraani, Project Officer

Laurent Mazraani

Project Officer·UK Med

Lebanon

Higher diploma, Business Administration

Work experience

Total years of experience: 16 years, 1 months

Project Officer

December 2024 - March 2025

UK Med

Beirut, Lebanon

December 2024 - March 2025

• Managed procurement processes end-to-end: prepared RFQs, evaluated supplier offers, negotiated terms,
and tracked deliveries to ensure timely, compliant, and cost-efficient supply.
• Coordinated logistics for training sessions, medical events, and project activities, ensuring smooth execution
and adherence to donor/organizational standards.
• Acted as a focal point for communication between staff, contractors, and external stakeholders, ensuring
alignment and issue resolution.
• Maintained accurate records and documentation for compliance and donor reporting purposes.
• Provided administrative support, including scheduling, correspondence, and organizing meetings,
contributing to overall team efficiency.
Company industry:
Medical Hospital
Job role:
Management

Field Representative

November 2022 - September 2024

BOB Finance (M3) -Western Union,

Beirut, Lebanon

November 2022 - September 2024

• Expanded customer base across Beirut and Keserwan, consistently surpassing monthly sales targets.
• Increased client portfolio retention by 20% through strong relationship management and tailored service.
• Delivered financial education to individuals and SMEs, boosting product adoption and customer trust.
• Conducted market analysis to identify growth opportunities, directly contributing to branch revenue
growth.
• Represented company brand with professionalism, strengthening corporate image in competitive markets.
Company industry:
Sales Outsourcing
Job role:
Sales

field sales representative

December 2022 - October 2023

Bob finance

Beirut, Lebanon

December 2022 - October 2023

Company industry:
Financial Services
Job role:
Sales

operations manager

February 2021 - November 2022

laklouk village vacances

Jbail, Lebanon

February 2021 - November 2022

• Managed all aspects of the resort including lodging, food and beverage, Human
resources, housekeeping and guest services.
• Supervised and organized all resort staff and insured that the high standards that the
company expects are maintained.
• Ensured positive customer experiences by maintaining high quality facilities and
resolving problems.
Company industry:
Hospitality & Accomodation
Job role:
Management

Operations Manager

February 2021 - October 2022

Laklouk Village Vacance

Jbeil, Lebanon

February 2021 - October 2022

• Directed resort operations covering lodging, food & beverage, HR, housekeeping, entertainment, and guest
services for 300+ guests.
• Supervised and trained cross-functional teams, ensuring high performance, compliance with standards, and
a positive work culture.
• Implemented operational improvements that enhanced efficiency, reduced service delays, and improved
guest satisfaction.
• Oversaw health, safety, and quality standards across the resort to ensure compliance and guest security.
• Responded to guest concerns and service issues proactively, achieving a high rate of resolution and positive
feedback .
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

administration manager

January 2016 - January 2021

gourmet mushroom

Jbail, Lebanon

January 2016 - January 2021

• Managed day to day operations of the administrative department and staff members.
• Supervised staff performance, taking corrective actions when necessary to ensure
maximum efficiency.
• Developed and improved administrative systems policies and procedures.
• Insured all farming and refrigerating equipment are properly maintained.
• Planned schedules, and promoted office events including meetings and conferences.
• Lead cost rationalization projects to decrease operations cost by 15%.
Company industry:
Agriculture & Crop Production
Job role:
Management

Administration Manager

January 2016 - January 2021

Gourmet Mushroom SAL

Jbeil, Lebanon

January 2016 - January 2021

• Managed procurement operations: sourced suppliers, negotiated contracts, and ensured timely delivery of
raw materials and equipment.
• Oversaw logistics and coordinated with transportation teams, ensuring accurate and on-time distribution of
goods to over 600 restaurants.
• Built and maintained strong supplier relationships, securing favorable terms and ensuring supply chain
stability.
• Supervised day-to-day administrative activities, including staff management, reporting, and office
organization
• Ensured proper upkeep of farming and refrigerating equipment, sustaining production quality and
operational continuity
• Developed and enhanced administrative systems, policies, and procedures for increased effectiveness.
• Planned schedules and organized office events, including meetings and conferences.
• Introduced cost rationalization measures, achieving a 15% reduction in operating expenses.
Company industry:
Food & Beverage Production
Job role:
Administration

Assistant Operations Manager

March 2011 - December 2015

C Flow Beach Resort –

Jbeil, Lebanon

March 2011 - December 2015

• Managed procurement and inventory, reducing operational costs by 10%.
• Responded promptly to maintenance requests, enhancing guest and personnel safety while
simultaneously reducing operational costs and extending asset lifespan.
• Supervised 50+ employees across multiple departments, ensuring smooth resort operations.
Company industry:
Hospitality & Accomodation
Job role:
Management

assistant operations manager

April 2011 - April 2015

c flow beach resort

Jbail, Lebanon

April 2011 - April 2015

• Developed and maintained relationships with suppliers and department managers.
• Managed Inventory and monthly procurement and implemented projects reducing cost
by 10%.
• Responded to maintenance requests appropriately and timely to enhance the safety of
guests and personnel. Reduced operational costs and increased the lifespan of assets.
• Prepared reports by collecting, analyzing and summarizing data.
• Supervised and managed the duties of over 50 employees from different sectors and departments
Company industry:
Hospitality & Accomodation
Job role:
Management

assistant manager

January 2009 - March 2011

Yoshi sushi

Beirut, Lebanon

January 2009 - March 2011

• Assisted the manager in organizing, planning and implementing strategy.
• Managed the inventory ordering processes to create maximum profit margins on every
dish served.
• Coordinated day to day operations
• Supervised kitchen and staff
• Insured that the restaurant guidelines are followed by the employees.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

State University Of New York Empire State College

April 2017

April 2017

Higher diploma, Business Administration

Lebanon

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

American University of Technology

May 2016

May 2016

Bachelor's degree, Administration And Business Administration

Lebanon

College Nazareth

June 2009

June 2009

High school or equivalent, Business And Economics

Lebanon

Skills

Strategic Planning

Expert

Decision Making

Expert

Time management skills

Expert

Administration

Expert

Business Management

Expert

Management

Expert

Marketing

Expert

Sales

Expert

Administration

Expert

Operation

Expert

operations

Expert

Customer Service

Expert

Time Management

Expert

Labor Relations

Expert

Typing

Expert

Project Management

Expert

Problem Solving

Expert

Microsoft PowerPoint

Expert

Writing

Expert

Teamwork

Expert

Purchasing

Expert

Store Management

Expert

Logistics Planning

Expert

Negotiation

Expert

Purchase Contracts

Expert

Logistics

Expert

Purchasing Negotiations

Expert

Order

Expert

Purchasing Management

Expert

Logistics Management

Expert

Planning

Expert

Operations Management

Expert

Procurement

Expert

Quotations

Expert

Time management, Decision making, strategic planning, Negotiation , customer service, problem solvin

Expert

Supply Chain Management

Expert

Materials

Expert

Sales Management

Expert

Leadership

Expert

Team Management

Expert

Business Development

Expert

Warehousing Operations

Expert

Recruitment

Expert

Human Resources

Expert

Training

Expert

Payroll

Expert

Microsoft Office

Expert

HR Management

Expert

Employee Relations

Expert

COST REDUCTION

Intermediate

EDITING

Intermediate

FARMING

Intermediate

FINANCE

Intermediate

PROCESS IMPROVEMENT

Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

French

Expert

Training and Certifications

Certifications
Entrepreneurship
Entrepreneurship
Jan 2016

Hobbies and interests

fishing, swimming, hiking