lavina cann

CALL CENTER at WAKANOW.COM LTD

• United Arab Emirates
• My current job since December 2014

PROVIDE TRAVEL INFORMATION OVER THE TELEPHONE AND VIA E-MAIL TO CUSTOMERS AT OUR

ADMINISTER at EXPERTRAVEL AND TOURS LTD

• January 2008 to January 2010

PROVIDE TRAVEL INFORMATION OVER THE TELEPHONE AND VIA E-MAIL TO CUSTOMERS
WORK OUT THE BEST TRAVEL ROUTES AND SCHEDULES
CALCULATE THE RATES AND ISSUE MANUAL TICKETS AND ADVICE CLIENTS ON HEALTH AND VISA REQUIREMENT
MAINTAIN A COURTEOUS, COOPERATIVE AND PROFESSIONAL ENVIRONMENT FOR CLIENT, CO-WORKERS AND THE PUBLIC.
REVIEW AND RESOLVE CUSTOMER COMPLAINTS REGARDING TICKET SALES AND OTHER TICKET OFFICE OPERATIONS.
WRITTEN MONTHLY DETAILED SALES REPORT FOR DIRECTORS.
MANAGE OUR IMPLANT OFFICES WHEN MY COLLEGUES PROCEED ON LEAVE.
DEVELOP AND

INTERNSHIP

• January 2006 to January 2006

MAKING RESERVATION ON TELEPHONE FOR MY CLIENT AND PURCHASING THE TICKET FOR THEM AS WELL.
AM INCHARGE OF RECEIVING ANY MONETRY AFFAIRES THAT COME AND GOES OUT FROM MY COMPANY.

INTERNSHIP at 2014 BRITISH AIRWAYS

• March 2014 to

CHECK IN AT THE COUNTER FOR PASSENGERS
ASSIST PASSENGERS AT THE SELF CHECK IN KIOSK
EXTRATE MANIFEST AND DISTRUBUTE IT TO THE PROSPECTIVE COOPERATE BODIES

2010 - 2012 SATGURU TRAVEL AND TOURS LTD
PROVIDE TRAVEL INFORMATION OVER THE TELEPHONE AND VIA E-MAIL TO CUSTOMERS
WORK OUT THE BEST TRAVEL ROUTES AND SCHEDULES FOR CUSTOMERS
REVIEW AND RESOLVE CUSTOMER COMPLAINTS REGARDING TICKET SALES AND OTHER TICKET OFFICE OPERATIONS
MAINTAIN A COURTEOUS, COOPERATIVE AND PROFESSIONAL ENVIRONMENT FOR CLIENT, CO-WORKERS AND THE PUBLIC.
DEVELOP AND ADMINISTER POLICIES AND PROCEDURES TO CONTROL AND MAINTAIN INFORMATION RELATIVE TO TICKET SALES.

Reservation Officer

• to

ASSOCIATES at MR.

• to

AND