lawrance jacob, Officer Customer Service

lawrance jacob

Officer Customer Service

Avery Dennison

البلد
باكستان - كراتشي
التعليم
بكالوريوس, Business and commerce
الخبرات
16 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 5 أشهر

Officer Customer Service في Avery Dennison
  • باكستان - كراتشي
  • أشغل هذه الوظيفة منذ يناير 2015

Handling LEVI'S brand

Distribution & Logistic Officer في Avery Dennison
  • باكستان - كراتشي
  • مايو 2014 إلى ديسمبر 2014

Distribution & logistic Officer at Avery Dennison
April 2014 - Present (1 month)
RESPONSIBILITIES:
• Control Dispatches & logistics From Karachi to Karachi & Out cities/country.
• Distribution follow-up for overnight issues and deliveries.
• Control of SO's & material inventory through oracle 11i.
• Responsible for Logistics & transfer of material to other locations through systematically.
Supervise staff and ensure that all staffs are adequately trained in order to achieve high
Working standards.
• Team backup plan for each responsibility of each employee to manage the work in peak
Season or absence of any member and supervisor.
• To keep all pending approved dispatched request in check and attain their timely closing.
• All audit related dispatch documents and ensure proper documentation is maintained and done before dispatches.
• Consolidate shipments, schedule pickups, for on time and cost efficient deliveries.
• Timely Order processing/ invoicing/ ensure timely pickup and arrange finished goods for delivery.
• Monitor attendance of subordinates and control overtime activity in order to ensure that
Manpower costs are minimized.
• Ensure the proper management of the warehouse in compliance with the existing policies and procedures.
• On all sales closing days worked till late nights to achieved sales and distributions targets.
• Initiated multi tasking and trained other members.

SPECIALIAZATION:
ERP
Customer Communication
Dispatches & Logistics
MS Office

Asist. Distribution & Logistic Officer في Avery Dennison
  • باكستان - كراتشي
  • يونيو 2010 إلى أبريل 2014

Asst.Officer Dispatch at Avery Dennison
August 2011 - March 2014 (2 years 8 months)
RESPONSIBILITIES:
• Control Dispatches & logistics From Karachi to Karachi & Out cities/country.
• Follow-up for Oracle issues for IT Desk Services.
• For smooth execution of export documentations, keep liaison with internal resources, shipping companies.
• To keep all pending approved dispatched request in check and attain their timely closing.
• Distribution follow-up for overnight issues and deliveries.
• Internal and External physical Audits.
• Look into Filing Audit, MDI and all related Documentations regarding to SOP.
• To ensure/ support sales and customer services with timely and accurate dispatches.
• All audit related dispatch documents and ensure proper documentation is maintained and done before dispatches.
• Participate in ELS team to initiate innovative and actively involved in all relevant activities.
• Consolidate shipments, schedule pickups, for on time and cost efficient deliveries.
• Checks and maintained the records of all signed/acknowledged delivery notes and support sales, Finance and CS Team when they require without any delay/ failure.
• Timely Order processing/ invoicing/ ensure timely pickup and arrange finished goods for delivery.
• On all sales closing days worked till late nights to achieved sales and distributions targets.
• Initiated multi tasking and trained other members.

Dispatch Assistent في Avery Dennison
  • باكستان - كراتشي
  • ديسمبر 2007 إلى مايو 2010

Team Leader at Avery Dennison
December 2007 - May 2010 (2 years 6 months)
RESPONSIBILITIES:
• Manage Local Karachi to Karachi.
• To arrange daily dispatches for local zone to zone customers.
• To Possible cost saving for monthly basis.
• Participate annually inventory count Audit.
• To handle complains of distributors & Customers riders.
• Controlling inventory of finished goods.
• Perform other related duties as assigned. Using ERP.

الخلفية التعليمية

بكالوريوس, Business and commerce
  • في dada bhoy highter education
  • يناير 2015

Dada bhoy higher education, Karachi Bachelor of Commerce.

الثانوية العامة أو ما يعادلها, Business/Commerce
  • في Intermediate
  • يناير 2013

interboard of karachi, Karachi , Business/Commerce 2015

الثانوية العامة أو ما يعادلها, Software Engineering
  • في Aptech Computer Education
  • أكتوبر 2012

Aptech Computer Education, Karachi Software Engineering, Computer Software Engineering

Specialties & Skills

Customer Service
Supply Chain Management
Inventory Control
Logistics
Oracle E Business Suite
ALL SALES
CLOSING
DISPATCH
DOCUMENTATION
INVOICING
LOGISTICS
ORDER PROCESSING

اللغات

الأوردو
متمرّس
الانجليزية
متمرّس

الهوايات

  • adventure and outing
  • learn more n more