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layal ajjan, Human Resources Specialist / Recruiter

layal ajjan

Human Resources Specialist / Recruiter·UGL DISPATCH

Lebanon

Bachelor's degree, English Studies

Work experience

Total years of experience: 3 years, 2 months

Human Resources Specialist / Recruiter

January 2025 - January 2026

UGL DISPATCH

Batroun, Lebanon

January 2025 - January 2026

• Managed recruitment activities for drivers based on company requirements and safety standards.
• Screened candidates and supported hiring processes.
• Coordinated communication between drivers and internal departments.
• Managed driver concerns and supported issue resolution.
Company industry:
Distribution, Supply Chain & Logistics

Customer Relationship Specialist

January 2025 - January 2025

Maids.cc (Online)

Dubai, United Arab Emirates •Remote

January 2025 - January 2025

• Managed client communication and maintained positive customer relationships.
• Responded to customer inquiries and resolved service issues.
• Supported service quality improvement.
Company industry:
IT Services

Tender Coordinator

January 2023 - January 2023

Global Surveys Syria

Latakia, Syria •Hybrid

January 2023 - January 2023

• Prepared tender documentation and organized bid submission files.
• Assisted with bid analysis and project documentation.
• Communicated with clients and supported project follow-up.
Company industry:
Administration Support Services

Quality Control Supervisor

January 2022 - January 2023

Food Break Restaurant

Latakia, Syria

January 2022 - January 2023

• Monitored food quality and service standards.
• Ensured compliance with operational procedures.
• Supported customer satisfaction and service improvement.
Company industry:
Food & Beverage Production

Export and Import Assistant

January 2021 - January 2023

Whale and Eagle Export and Import Agency

Latakia, Syria

January 2021 - January 2023

• Updated container records and ship movement information.
• Maintained accurate operational data.
• Supported import and export activities.
Company industry:
Shipping

Education

Tishreen University

January 2019

January 2019

Bachelor's degree, English Studies

Syria

Abed al halim zamzam

January 2013

January 2013

High school or equivalent, all

Syria

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
EMPLOYEE COMMUNICATIONS
Intermediate
EMPLOYEE COMMUNICATIONS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
Recruitment
Expert
Recruitment
Expert
Administration
Intermediate
Administration
Intermediate

Languages

English

Expert

Arabic

Native Speaker