ليا Galvez

 Prepare and submit maintenance requests to Facilities Management (FM) for routine and preventive maintenance; monitor work to ensure that it meets required standards and is completed in a timely manner
 Maintain an inventory of furniture and other equipment to ensure all items are accounted for
 Monitor janitorial services to ensure maintenance of clean and safe facilities
 Monitor security services to ensure that the facility is kept safe and secure
 Supervise deliveries of items to the school, including furniture and supplies. Check items for breakage and completeness to ensure that the items are received in good condition and in the correct quantities
 Communicate with IT to order IT services and monitor the installation and testing of telephones, computers, etc. to ensure that requests are fulfilled as ordered
 Arrange for repairs
 Supervise the movement of school assets such as furniture, books, computers, etc., and preparation of facilities for events in indoor and outdoor venues throughout the school, as requested
 Place weekly orders to replenish commissary supplies and ensure availability
 Serve as a Fire Marshall. Keep up to date on fire and safety skills, set evacuation routes and signage, manage regular fire drills, and provide regular periodic fire and safety training to faculty, staff, and students to protect the health and safety of the school community
 Coordinates with HSE to ensure campus safety
 Coordinates with support partners and oversee all third-party vendors, i.e. maintenance, housekeeping, security, landscaping, pest control etc.
 Other reasonable tasks as assigned by supervisor

• Providing secretarial and administrative support to the Housing Manager and staff in the department.
• Organizing and maintaining electronic and hardcopy file system, correspondence, lease contracts and other records.
• Assisting in the Housing Services Budget preparation and submission.
• Processing rental invoice payments received from the supplier and coordinating with Finance Department to check on the payment status.
• Preparing and disseminating of back charging details to stakeholders and subsequently forward to Finance Department.
• Coordinating with Procurement in creating and updating all leased Housing BPAs (Blanket Purchase Agreements).
• Monitoring QF owned and leased properties telephone bills and process the payment in coordination with Finance Department.
• Assisting in developing, reviewing and updating the housing policy and procedures.
• Dealing with general emails and routes to appropriate staff members.
• Assisting in drafting and execution of lease agreement for QF individual leases in accordance with Qatar standards.
• Collection of security deposit and rental payment and submit to Finance Department.
• Drafting, preparing and sending internal and external correspondences and other documents.
• Coordinating and arranging meetings, preparing agendas and records minutes of meetings.
• Ordering and maintaining supplies, and arranging for equipment maintenance.
• Compiling, preparing and forwarding the Department’s monthly, quarterly and annual and other management reports.
• Capturing all the Housing requirements and updates the occupancy details accordingly.
• Maintaining and updating arrival lists for the preparation of the allocated units.
• Coordinating and arranging for unit clearance inspections and key handover as per QF procedure.
• Coordinating with various service apartments for new reservations / extensions / cancellations.
• Coordinating with QF and other entities concerning to housing-related requests and information for faculty, staff and their families.
• Coordinating with Ooredoo for various works including Telephone / internet related issues.
• Coordinating with Kahramaa for electricity and water exemptions and cancellations.
• Distributing and capturing the new employee and customer satisfaction feedback from the residents.
• Coordinates & liaises with Maintenance Team and all the residents for the preventive maintenance in all property units.
• Capturing maintenance, pest control treatment, garden/landscaping requests through Computer Aided Facilities Management (CAFM) and coordinate with the concerned team for follow ups and completion.
• Coordinates with the Property Manager / Supervisor in leased compounds for the preventive maintenance, rectifications and completion of required works.
• Coordinates with HSSE and FM Team in conducting Fire alarm testing and safety inspection in all accommodation.
• Performs other related functions that may be assigned from time to time.

*Assisting customers on sending money transfer over the phone.
*In charge for handling customer’s/Western Union agent’s inquiries regarding policies and procedures for sending and picking up a money transfer.
*Assisting customers/Western Union agents on making non-financial changes or corrections on the money transfer sent over the phone, online or at the agent location.
*Processing a refund requested by the customer/Western Union agent.
*Validating or verifying information before authorizing or completing money transfer sent over the phone or through the web.
*Assisting customers on technical issues on the Western Union site and walk through customers on how to send money transfer online.

*In charge of assisting customers in airline reservations and other travel arrangements over the phone.
*Responsible for handling customer inquiries.
*Assisting customers in enrolling on dividend miles program.

*Computation of Terminal and Retirement Pay for redundant employees.
*Preparation and issuance of Certificate of Employment.
*Process monthly remittances such as SSS, Pag-ibig and Philhealth contributions to be submitted on their corresponding due dates.
*Assists in other compensation and benefits duties as requested.
*Performs other related functions that may be assigned from time to time.

*Knowledge in HRIS encoding/processing (new hire data, separations, department/branch changes, personal updates of employees, uploads, downloads, and report).
*Clearance preparation/computation for separated regular employees.
*Preparation and issuance of Certificate of Employment.
*Preparation of monthly and quarterly reports for submission to the HRD Manager.
*Processing of SSS transactions like loans, sickness, maternity and ECC.
*Processing of PAG-IBIG transactions.
*Processing of Philhealth transactions.
*Processing of other company benefits.

*Assisting the Associate Dean in everyday work.
*In charge in incoming/outgoing correspondence for the Dean and the Associate Dean.
*Encoding.
*Assisting in the performance evaluation for college professors.
*Handle other related duties that may arise from time to time.
*Provide assistance to the HRD Department Heads and Staff.
*Manage telephone calls and visitors