Lebogang Rakgogo, Business Intelligence Analyst

Lebogang Rakgogo

Business Intelligence Analyst

First National Bank

Location
South Africa - Johannesburg
Education
Diploma, Management NQF 5
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

Business Intelligence Analyst at First National Bank
  • South Africa - Johannesburg
  • My current job since September 2019
Data administrator (Business Intelligence Team) at First National Bank
  • South Africa - Johannesburg
  • September 2019 to January 2024

 Read and write SQL language, Data warehouse and how to use it
 Complete MS Office 360 Suite, knowledge of CRM Dynamics, CIS Hogan, SharePoint, Reporting Sever and Power BI.
 Building networks and operationalizing initiatives.
 Central team has provided exposure to Marketing, Finance, Op’s, Data analytics and IT
 Strict Curriculum of learning, tasks and deliverables
 Perform ad-hock data requests
 Understanding importance of Officer Codes and Basic SQL to perform Officer Coding Processes
Technical Skill:
 I have continuously expanded my technical Skill in BI concepts, tools, data analytics, reporting, and visualization techniques, which I have learnt to apply in my work.
 By make use of various BI tools and effectively working with different data sets, I have been able to deliver valuable insights to support decision-making processes.
Attention to Detail:
 I take great pride in my attention to detail, which has been active in ensuring the accuracy and consistency of my work.
 I careful review and validate data, ensuring data integrity and reliability in the reports and dashboards I create.
 By maintaining a high level of quality, I have enhanced the quality of insights and contributed to the overall success of data-driven capability.
Problem Solving and Analytical Skills:
 My problem-solving and analytical skills have been important in identifying and resolving queries
 I also view problems with a logical and systematic mindset, breaking them down into manageable parts, and this approach has allowed me to uncover root causes, propose effective solutions, and optimize data workflows.
 By using my analytical skills, I have helped simplify processes and improve the efficiency of data analysis within the organization.
Collaboration:
 I recognize the importance of collaboration and effective communication in achieving successful outcomes. I actively engage with colleagues and stakeholders across different business areas, ensuring a better understanding of business requirements.
 I have learnt to translate technical concepts into understandable insights for non-technical stakeholders. I learnt to maintain a collaboration environment where insights and ideas can be shared and implemented.
Proactivity:
 I have consistently showing initiative and proactivity in my role as a BI Analyst. I actively looking opportunities to improve existing processes and workflows by identifying areas for optimization. By taking the initiative to expand my knowledge and

Data administrator (BI at First National Bank
  • South Africa - Johannesburg
  • December 2019 to September 2020
Internship (Data administrator at First National Bank
  • South Africa - Johannesburg
  • September 2018 to August 2019
Internship (Clinical at Thelle Mogoerane Hospital
  • South Africa - Johannesburg
  • September 2017 to February 2018
agent at HTN Attorneys
  • South Africa - Johannesburg
  • January 2016 to January 2017
agent at MBD Attorneys
  • South Africa - Johannesburg
  • February 2009 to July 2009

Education

Diploma, Management NQF 5
  • at Chartall Business Faculty
  • January 2024
Diploma, Generic Management
  • at Business Faculty
  • January 2019
Diploma, Drafting
  • at PROFESSIONAL DRAFTING SERVICES COLLEGE
  • February 2015
High school or equivalent, Grade 12
  • at Malvern high school
  • January 2007

Specialties & Skills

CALL CENTERS
COLLECTIONS
COMMUNICATIONS
Data analysis
LEADERSHIP
ANALYTICS
COLLABORATION
DATA MINING
DATA MODELING
MASSIVE (SOFTWARE)
MICROSOFT SHAREPOINT
PROACTIVITY
PROBLEM SOLVING

Languages

English
Expert