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Lee Fox, Group Director – People, Performance & Recruitment Operations

Lee Fox

Group Director – People, Performance & Recruitment Operations·JobsGlobal.com

United Arab Emirates

Higher diploma, A Level

Work experience

Total years of experience: 18 years, 7 months

Group Director – People, Performance & Recruitment Operations

January 2024 - Present

JobsGlobal.com

Dubai, United Arab Emirates

January 2024 - Present

• Appointed to lead group-wide transformation across recruitment operations, people
performance and delivery governance, supporting international growth and commercial
performance
• Lead multi-country recruitment operations across sourcing, screening, interview
coordination, processing and deployment
• Drive recruiter productivity, delivery quality and operational efficiency through KPI-led
governance, SOPs and performance frameworks (20-30% productivity uplift)
• Designed and implemented real-time recruitment performance dashboards and balanced
scorecards for leadership visibility
• Align recruitment delivery with live job orders, client timelines and commercial priorities in
partnership with BD and Operations leaders
• Built performance-linked incentive and commission structures aligned to quality,
conversion and successful deployment
• Standardised recruitment and performance processes across 16 offices, improving
consistency, scalability and risk control
• Act as senior escalation point for delivery risk, underperformance and client-critical issues
• Coach and develop recruitment leaders, embedding a high-performance, results-driven
culture

Company industry:
Recruitment & Employee Placement Agency

Talent Acquisition Manager

January 2023 - January 2024

Independent Food Company (incl. SALT)

Dubai, United Arab Emirates

January 2023 - January 2024

• Led enterprise-wide Talent Acquisition for a high-growth, multi-brand organisation,
working closely with the CEO and Board.
• Built and scaled a best-in-class TA function, introducing structured governance, KPIs and
digital workflows
• Designed and implemented end-to-end requisition, approval and offer processes, reducing
time-to-hire by 20-25%
• Delivered large-scale hiring, onboarding 500+ operational and corporate employees in Q4
2023
• Owned all senior and business-critical hires, acting as trusted advisor to executive
leadership
• Re-engineered onboarding and candidate experience, streamlining documentation and
accelerating readiness
• Launched employee referral programme, reducing agency reliance and improving pipeline
quality

Company industry:
Catering, Food Service, & Restaurant

Talent Management Consultant

January 2023 - January 2023

MENA Region

Dubai, United Arab Emirates

January 2023 - January 2023

• Engaged by a European organisation to support regional talent initiatives, including talent
mapping, succession planning and senior leadership hiring.
• Delivered talent mapping and succession frameworks aligned to upcoming contract
requirements
• Led executive and senior-level hiring across MENA to build leadership capability and
delivery readiness

Company industry:
Telecommunications

Senior Manager – Talent (TA & Capability)

October 2020 - October 2022

Damas Jewellery

Dubai, United Arab Emirates

October 2020 - October 2022

• Regional accountability for Talent Acquisition, Learning & Development and Capability
Strategy across corporate and retail populations.
• Established the TA function from the ground up, implementing ATS and launching the first
careers platform
• Implemented digital assessment tools to support hiring, promotion and talent review
decisions
• Designed and launched the Damas Academy and digital learning ecosystem, significantly
increasing learning participation
• Implemented performance management and talent mapping frameworks to support
succession and leadership pipeline visibility
• Owned senior and business-critical recruitment across the region, partnering with
executive stakeholders

Company industry:
Retail & Wholesale

Talent Acquisition Manager

January 2018 - January 2020

Emirates Group

Dubai, United Arab Emirates

January 2018 - January 2020

• Led high-volume and corporate Talent Acquisition teams within one of the regions largest
employers.
• Accountable for annual hiring volumes of 1, 800 volume roles and 250 corporate hires
• Implemented assessment centres and digital hiring tools, improving selection ratios and
reducing cost-per-hire
• Programme lead for TA transformation initiatives, delivering 40+ improvement projects
within 12 weeks
• Partnered with business leaders on manpower planning and talent pipeline development
• Supported UAE Nationalisation initiatives in partnership with National Recruitment teams

Company industry:
Airlines

Consulting & Advisory Roles

January 2016 - January 2018

Middle East & ASPAC

Dubai, United Arab Emirates Hybrid

January 2016 - January 2018

• Delivered executive search, recruitment advisory and people transformation projects
across Retail, FMCG and Services sectors.
• Retained executive search at C-suite and senior leadership level
• Supported organisational restructuring and leadership development initiatives
• Delivered recruitment and people capability projects for regional clients

Company industry:
Business Consultancy Services

Senior Manager – Talent Acquisition

January 2015 - December 2015

Emaar Group

Dubai, United Arab Emirates

January 2015 - December 2015

• Provided senior TA leadership across a complex, multi-business enterprise
• Introduced KPI-driven TA reporting and executive dashboards
• Supported executive talent mapping, succession planning and recognition initiatives

Company industry:
Hospitality & Accomodation

Talent & Engagement Manager

January 2012 - January 2015

Serco

Dubai, United Arab Emirates

January 2012 - January 2015

• Partnered with CEO and Executive team on regional talent strategy and succession
planning
• Led engagement, leadership development and assessment centre initiatives
• Managed recruitment delivery across Defence, Education, Facilities and Aviation portfolios

Company industry:
Call Centers & Customer Care Outsourcing

Recruitment Manager - UAE

November 2010 - January 2012

M.H. Alshaya Group

Dubai, United Arab Emirates

November 2010 - January 2012

• Led UAE recruitment operations for a multi-brand retail and hospitality group
• Implemented ATS adoption and KPI-led recruitment governance
• Reduced time-to-hire and early attrition while improving hiring quality

Company industry:
Retail & Wholesale

Assistant Manager – Performance Management/Recruitment

January 2007 - October 2010

DP World

Dubai, United Arab Emirates

January 2007 - October 2010

• Established Performance Management function and implemented Oracle-based PM system
• Led large-scale recruitment campaigns supporting terminal launch (1, 000+ hires)
• Delivered assessment centres, leadership workshops and nationalisation initiatives

Company industry:
Shipping

Education

Oaklands

June 1998

June 1998

Higher diploma, A Level

United Kingdom

Skills

EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATING SYSTEMS
Intermediate
OPERATING SYSTEMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
SCALABILITY
Intermediate
SCALABILITY
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT RECRUITMENT
Intermediate
TALENT RECRUITMENT
Intermediate

Training and Certifications

Certifications
SHL Level A & B Psychometric Assessor
Accredited Recruitment Professional
Miller Certified Behavioural Trainer