Secretary Admin
European Perfume Works Co. LLC
Total years of experience :20 years, 10 Months
Handling the multi-line telephone board with at least 25 lines.
Receiving, screening and transferring calls to the relevant staff.
Dealing with queries from the public and customers.
Assisting in the planning, preparation of meetings, and conferences.
Preparing the agenda and minutes of meetings.
Maintaining a proper attendance for the staff.
Coordinating, arranging and confirming appointments.
Screening the sales calls ( Retail / Export) and passing on to the concerned person.
Ensuring knowledge of staff movements in and out of organization
Attending the sales calls / queries and guiding the customers with the right information about the products / sales personnel.
Liaising with the sales team and providing them with the proper information.
Preparing the reports and other correspondence of the sales team.
Screening enquiries/ preparing quotations / daily data entry etc…
Follow - up for payments.
Distributing incoming mail and faxes accordingly & In charge of outgoing mail.
Liaising with customers and providing them proper information they look for.
Responsible for all the incoming and outgoing couriers and keeping track of it.
Responsible for all the DG couriers : coordinating with different courier companies, arranging the reliable & affordable courier to send the DG samples for packing and send it to the relevant destinations accordingly. Follow-up on the same.
Dispatching the couriers on time and keeping a proper follow-up on the same.
Responsible to receive and send the samples/ documents to the relevant department/ personnel accordingly.
Maintaining a proper filing system.
Confidently liaising with internal & external contacts.
Preparing / maintaining the proper databases and updating accordingly.
Assisting CEO’s Receiving calls, screening and forwarding to the relevant person.
Arranging couriers and keeping a proper track .
Communicating with International customers.
Providing proper information and guiding them accordingly.
Responsible for all the incoming and outgoing mails, couriers, post etc….
Maintaining a proper filing system.
Preparing and managing correspondence, reports and documents.
Implementing and maintaining office systems
Liaising and fixing up the meetings and arranging for the same.
Preparing the minutes of the meeting, repots etc..
Maintaining a proper filing system for the clients.
Keeping a proper track of their contracts/expiry / renewal etc…
Taking care of all the office supplies & equipment.
Handling the telephone calls, screening calls, and messages etc…
Preparing contracts / invoices for the customers and keeping track of it.
Maintaining a proper database for contracts & invoices for the customers.
Follow-up on the payments & necessary arrangement for collection.
Arranging meetings and taking care of the same.
Screening the sales calls and passing it to concerned person.
Assisting the sales persons with their daily correspondence.
Daily data entry.
Preparing Agenda and taking down minutes of the meeting and preparing the report.
Managed the Petty cash flow of the department
In charge of receiving, forwarding & sending all couriers to relevant staff & destination.
Responsible for all the mails, faxes etc…
Maintaining proper filing system.
Communicating with customers.
Ordering and maintaining stationery and equipment.
Taking Care of office interiors.
General correspondence, memos etc….
I am a hard working , self motivated and a self starter. My 12+ years of experience is an strong asset for my career. If I am given a chance, I would definitely work to the best of my abilities and come out with outstanding results for the organization.
