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تم إلغاء حظر المستخدم بنجاح
ليلي علاف, sales executive

ليلي علاف

sales executive·Al Masaood Automobiles

الإمارات العربية المتحدة

بكالوريوس, Bachelor of Arts in Human Resource

الخبرة العملية

مجموع سنوات الخبرة: 5 سنوات, 2 أشهر

sales executive

ديسمبر 2013 - فبراير 2017

Al Masaood Automobiles

العين، الإمارات العربية المتحدة

ديسمبر 2013 - فبراير 2017

Sourcing and maintaining excellent relationships with new and existing customers, Strong use of interpersonal skills, either by phone or in person to provide highest standards of customer satisfaction and quality services at all times.

Working on Offline and Online campaigns, and ensuring they are executed effectively and timely and attending trade shows and exhibitions when required.

Report back to marketing team and providing them with the customer’s needs and leads,

Successfully follow sales strategy in order to manage time wisely and assist customers in a higher professional courteous manner.

Maintained strong and extensive knowledge of all vehicle features, makes, and models and inventory in order to consistently provide the best customer service and test drive and at the delivery.

Research and keep personal update on new automotive releases to maintain knowledge of my competition.

Presented vehicle prices, interest, and payment numbers to customers, provided financial advice; communicated with sales managers and finance managers, insurance and registration in order to close deals and maintain loyal customer base.

Closed sales by overcoming objections, asked for sales and negotiated price, delivery time.

Ensure that proper inventory of all vehicles are maintained and checked before delivery.

Maintain quality service by establishing and enforcing organization standards and rules.

Schedule and maintain infinite Follow up calls to customer and record sales history.

Contributes to team effort by accomplishing target and trained new join sales representatives.

Cohesively worked with sales managers to ensure individual and department sales goals are over exceeded and timely met with a monthly report.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
المبيعات

Marketing Exective

مارس 2013 - ديسمبر 2013

Wiak Businessmen Services

العين، الإمارات العربية المتحدة

مارس 2013 - ديسمبر 2013

Managing campaigns on social media, mails and phones, organize events and product exhibitions.

Analyzing and investigating price, demand and competition, work with a Budget frame.

Monitoring and optimising key internet search engine campaigns.

Devising and presenting ideas and strategies.

Analyse and produce reports on data provided by sales lead and customers.

Campaign tracking, measurement, evaluation and profit on all activity.

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
التسويق والعلاقات العامة

Human Resources and Administration

فبراير 2012 - ديسمبر 2012

Emirates Lebanese gypsum and decorations

العين، الإمارات العربية المتحدة

فبراير 2012 - ديسمبر 2012

greeting customers, in person or on the telephone and answer them on referring inquiries.

Received and follow up to collected pending payments for the companies services.

Maintaining computer system by updating and entering data of employee.

Serving as a point person for all new employee questions.

Completing termination paperwork and assisting with exist interviews.

In charge of soft-core recruiting interview.

Prepared management reports for decision making and the progress of work Organizes.

Maintains department and employee schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, sick leave and travel.

مجال الشركة:
الهندسة المعمارية
الدور الوظيفي:
الموارد البشرية والتوظيف

surveyor

سبتمبر 2009 - أكتوبر 2009

Abu dhabi Awards

العين، الإمارات العربية المتحدة

سبتمبر 2009 - أكتوبر 2009

Work with team a time frame schedule of events and vists to goverment organization.

Approach and collect data by interviewing, questionnaires, focus groups and ease the survey for them .

Maintained a productive Workstation and daily check on the equipment .

Prepare and present summaries and analyses of daily survey data to the management.

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

substitute teacher

أغسطس 2009 - سبتمبر 2009

New Vision Institute

العين، الإمارات العربية المتحدة

أغسطس 2009 - سبتمبر 2009

Prepared class using provied material and personal teaching skills.

Foucused on improving student grammar, speaking, listening and writing.

Follow and stay with in the syllabus and creat quizes and exam matching to the institute.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

التعليم

American World University

مايو 2012

مايو 2012

بكالوريوس، Bachelor of Arts in Human Resource

الولايات المتحدة

AL DHAFRA PRIVATE SCHOOL

يونيو 2007

يونيو 2007

الثانوية العامة أو ما يعادلها، HIGH SCHOOL

الإمارات العربية المتحدة

Skills

Sales
Expert
Sales
Expert
Customer Driven
Expert
Customer Driven
Expert
Marketing
Expert
Marketing
Expert
Employee Relations
Expert
Employee Relations
Expert
HR Management
Expert
HR Management
Expert
Commerical Awarness
Expert
Commerical Awarness
Expert
teamwork
Expert
teamwork
Expert
Self Awarness
Expert
Self Awarness
Expert
creativity
Intermediate
creativity
Intermediate
analysing and investigating
Expert
analysing and investigating
Expert
Developing Professionalism
Intermediate
Developing Professionalism
Intermediate
Personal Impact and Confidence
Expert
Personal Impact and Confidence
Expert
Time Management
Expert
Time Management
Expert
Planning and organising
Expert
Planning and organising
Expert
interpersonal skills
Expert
interpersonal skills
Expert
Verbal Communication
Expert
Verbal Communication
Expert
Decision making
Expert
Decision making
Expert
Computer Skills
Expert
Computer Skills
Expert
Lifelong Learning
Expert
Lifelong Learning
Expert
Flexibility
Expert
Flexibility
Expert
Integrity
Expert
Integrity
Expert
Negotiating and Persuading
Expert
Negotiating and Persuading
Expert
Action Planning
Expert
Action Planning
Expert
Stress Tolerance
Expert
Stress Tolerance
Expert
Drive
Expert
Drive
Expert
Independence
Expert
Independence
Expert
Self motivation
Expert
Self motivation
Expert
teamplayer
Expert
teamplayer
Expert
team result oriented
Expert
team result oriented
Expert
Employee Relations
Expert
Employee Relations
Expert
HR Management
Expert
HR Management
Expert
Sales
Expert
Sales
Expert
Customer Driven
Expert
Customer Driven
Expert
Marketing
Expert
Marketing
Expert

اللغات

الانجليزية

متمرّس

العربية

متمرّس

العضويات

VLCC

customer

December 2013

التدريب و الشهادات

الشهادات
IELTS - International English Language Testing System
World Day to Combat Tobacco Research
Toefl ibt - Test of English as a Foreign Language Internet-based test
OSCE Examination Passer

التدريب
Photoshop Award
Ibn Battuta Training Center

الهوايات والاهتمامات

Strategic mind games
Creative hobbies
Team sports
High risk pursuits
Reading, museums, libraries
Community group involvement
Endurance sports