Senior Repatriation Assistant
United Nations High Commissioner for Refugees
مجموع سنوات الخبرة :11 years, 7 أشهر
Successfully established professional relationships with cross-functional stakeholders like government entities
and 15+ INGOs, by conducting multi-disciplinary trainings, partnership management with local governments and
consistent retention of project deliverables
Generated weekly, monthly, and quarterly statistical data using KOBO software and Excel to assess trends and
generate success strategies and best practices with the help of IT and Technical teams
Supported UNHCR’s management in policy preparation and in field implementation with government entities to
ensure social stability and smooth work facilitation
Reviewed 20+ weekly grievances from individuals and took a consultative approach to help them overcome their
issues and ensure project beneficiary satisfaction
Managed a team of 6+ on legal residency and COVID projects and reported directly to national management
Coordinated donor missions and supported initiatives for raising funds between UNHCR and its local partners in
the field
Coordinated several high-end requests in extreme emergency situations by digesting analytical data and
providing recommendations for improvement
Prepared a project summary concentrating on Sharekkna’s vision towards the application of UN SGDs in 2030
Prepared a Marketing& Communications plan focusing on targeting NGOs, start-ups to achieve company’s goals
Liaised with NGOs, start-ups and specialists to raise awareness about the spread of online misinformation
Managed the resettlement of 25, 000 individuals by assessing eligibility, conducting in-depth interviews and
referring cases to relevant embassies
Harmonized with 12 embassies in Lebanon on submission criteria and work procedures resulting in more effective
case assessments
Provided administrative support on project implementation, training materials, and workflow for assessed and
submitted cases
Counselled 20+ families daily to manage their expectations on protection, assistance and durable solutions
Identified the vulnerability of persons of concern through UNHCR platforms as RAIS, EFA and Progress
Ensured quality and integrity of the information through in-depth interviews and counselling
Managed the admission of 400+ individuals to UNHCR site and assisted in interviews’ preparations
Coordinated the schedule, agenda, and the weekly action points for the registration team
Maintained detailed records and dashboards to highlight the flow of work in excel and UNHCR software
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