Customer Service Executive
HSBC
مجموع سنوات الخبرة :7 years, 5 أشهر
At HSBC I worked as a Investigation Executive
My job role was to Investigate Fraud in Maestro and Visa ATM Cards. From calling customers, sending paper work to Customers, Contacting Police, contacting Retailers and Investigating, refunding and completing Fraud reports
Also I was a Investigator for Money Laundering. I was dealing with Police and high Authorities to get information also I investigated banking accounts and completed money laundering reports for the money laundering authority for HSBC
At Seylan Merchant I worked as a Recovery Executive
Recovering leasing dues from the customers and completing recovery reports
At LOFC I worked as a Customer service Executive
My job role was to complete the Documents for the leasing Department and completing leasing files and also making monthly interest for the Fixed deposit customers and crediting their banking accounts
Completed my Ordinary Level on 1999 Completed Advance Level on 2003 Successfully passed the above mentioned exams