Hosted Buyer Coordinator /Projects Coordinator(Telesales,Database Administrator & Marketing)
REED Exhibitions
Total des années d'expérience :27 years, 3 Mois
• Call all the potential exhibitors from Europe, UK, South Asia, North & South America, Africa Middle East, Australia and deliver prepared sales pitch, persuade to the right person in-charge over the telephone, convince to book a stand for the event and close deals.
• Prepares quotations, explain services and prices based from their preferences other additional marketing requirements and answer questions, inquiries from customers thru e-mails and telephone and report to the Sales Manager and coordinate with the International Sales Group (ISG) in -charge to follow up and proper coordination.
• Obtain and record customer vital information such as names, address, email address, position, size and type of shell scheme, type of stand and suggest suitable stand location based on the exhibitors products and customers satisfaction, their payment method and process, enter and update data into the Sales force and rate the probability of closing either hot, warm & cold opportunities for sales report generation.
Tasks in Database Administration:
• Generate names and telephone numbers of potential customers from other sources such as international events catalogues, internet researches, telephone directories, business cards, and lists from other shows on the Sales force and Data force systems.
• Manage and consolidates huge data, encode and clean accurately by internet researching, calling to confirm and complete important details, in preparation for e-mailing campaigns for sales and marketing use and always keep updated record whenever data are being requested by the team.
Tasks in Marketing & Other related Activities
• Assist in marketing campaign activities for the event’s VIP conferences, invite guests by calling to confirm their interest and participation
• Guide the visitors to register on-line as part of the Business Matching Program and assure that their preferred schedule were agreed by both parties.
• Plan and controls the daily operation; assigning of limousines at the airports, hotels and corporate accounts.
• Responsible for all the incoming calls, inquiries, pre booked and right away orders, and responded pro actively to increase business profit.
• Coordinate and reports with the Operations Manager all the department activities and assist in software regarding systems booking and reservation and fleet management .
• Handles reservation for all the bookings, respond to e-mails, complaints and customers issues.
• Check and confirms rates given to all the transactions daily for proper invoicing and file.
• Pro-actively and re-actively handled International premium guests, their issues and complaints at the arrival lounge area.
• Represented the company for special events such as FIFA and other occasional airport.
• Assigned to supervise proper discipline and airport rules are complied with as well as to ensure customer satisfaction; work hand-in-hand with Etihad Airways and ADAC staff to avoid complaints,
• Strived to maximize profit by planning, to control outsourcing of cars during peak hours.
Assigned as Call Center Officer
• Handled tasks, in the call center department as well as booking and editing of reservations for Etihad’s premium guests and the company’s corporate accounts.
• Work hand- in -hand with the Operations department to ensure data entry for dispatching are accurate.
• Generated and contributed 30% to 50% of monthly sales effectively on wide scope of industries in pharmaceutical, retail, fine dining and fast food, warehousing, fix asset monitoring, hospitals within the period of stay with the company.
• Pro-actively supported, organized, coordinated all new phases of sales and marketing activities such as products and services launching of software with IBM Philippines to gain more potential customers.
• Represented the company in crucial meetings, exhibits, conferences, and systems presentations on both software and hardware in the Point of Sale, barcoding, and systems integration.
gained 9 units in Masteral Education Graduated Bachelor of Science in Industrial Education
Graduated in Bachelor of Science in Industrial Education