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Lexelyn Madit Cantor, customer Relation Executive

Lexelyn Madit Cantor

customer Relation Executive ·Fraser Suites Seef

United Arab Emirates

Bachelor's degree, Bachelor in Science and Tourism

Work experience

Total years of experience: 6 years, 1 months

customer Relation Executive

May 2019 - August 2020

Fraser Suites Seef

Bahrain

May 2019 - August 2020

Welcomes and accommodates customer inquiries/concerns
➢ Maintains cleanliness of the lobby/reception area
➢ Handles booking reservation through phone / email / online
➢ Night Audit (basic knowledge)
➢ Maintains safe and clean reception area
➢ Maintains continuity among work teams

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Desk Agent

May 2017 - April 2019

Grand Safir Hotel

Bahrain

May 2017 - April 2019

Knowledge in IDS system
➢ Completes and maintains any incident reports, daily activity
reports or other reports requested by management
➢ Manages conference room bookings and scheduling
➢ Ensures all arrivals are complete, and update the airport log
book for airport pick-up
➢ Handles bookings via call and online bookings
➢ Maintains safe and clean reception are clean and tidy

Company industry:
Medical Hospital
Job role:
Hospitality and Tourism

Office Assistant receptionist

March 2014 - October 2015

Total Marketing Middle East

Dubai, United Arab Emirates

March 2014 - October 2015

Responsible for handling calls, e-mails, faxes, walk in
inquiries
➢ Maintains safe reception areas and tidy at all times
➢ Update and circulate the Telephone lists on monthly
basis
➢ Timely filing of Invoices and Credit notes
➢ Ensure timely collection of cheque and follow up
from the customers and couriers
sending packages domestic and international via DHL and aramex
Inventory of office stocks and pantry supplies
Coordinating with supplier's ( business cards, petrol top up, Pantry supplies, office supplies, office machine)

Company industry:
Oil & Gas
Job role:
Administration

LTO ASSISTANT CENTRAL

February 2013 - March 2014

7ELEVEN CORPORATION / LICA AUTO NATION

Philippines

February 2013 - March 2014

Worked at L.T.O Department, handling five multiple branches such
as:
▪ Hyundai Shaw Boulevard
▪ Hyundai Lipa, City
▪ Suzuki Shaw Boulevard
▪ Suzuki Lipa, City
➢ Responsible for monitoring the Registration / Application of Car
Plate Numbers
➢ Responsible for screening and checking the required
authenticated documents of car brand assigned on my
department such as information of Cover (Insurance)
➢ Approving car plate’s applications as per the completion of the
required document

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

Education

Manuel S. Enverga University College

April 2012

April 2012

Bachelor's degree, Bachelor in Science and Tourism

Philippines

Skills

customer service, Receptionist duties, Sales, front desk, Hotel, computer literate
Expert
customer service, Receptionist duties, Sales, front desk, Hotel, computer literate
Expert

Languages

English
Expert