Evelyn Esteban

Nature of Business: Facilities Management, Real Estate, Investment, General Trading

•Handle calls of tenants for any complain, queries, work request they have for their respective apartments or villas
•Logged the same in our Oracle System to be follow up and scheduled by our supervisor in charge
•Create respective Work Order in the system to be close afterwards when actual report for the job was received from technicians or when follow up visit is required
•Keep files of all technicians visit / work report from a particular tenant property wise for easy reference in case dispute arises.
•Coordinate with subcontractors / suppliers for any work or material quotes required for a particular building, flat or villa
•Prepared necessary approvals, LPOs for suppliers and subcontractors
•Process supplier / subcontractor’s invoices in our system before payment is release by accounts department.
•Prepared petty cash expenses for reimbursement in our accounts
•Monitor and prepares Dubai 24 x 7 Civil Defense renewal and payment for all our buildings and warehouses.
•Making sure that all our Third Party Contracts are being monitored and renewed in time, e.g. Lift Maint Contract, Chiller, Central Gas System, Pool, Security, landscaping, pest control, etc.
•Outsourcing quotes / proposal from different suppliers and contractors & preparing cost comparison for management review & approval before PO preparation and work execution (both for Annual Maintenance Contracts and ADHOC works
•Deals with supplier and contractors for their timely and efficient service and settle disputes if and when required.
•Coordinate with tenants in case access is required by our team or 3rd party for any maintenance works (PPM, Pest control, Painting, major civil works, tank cleaning etc.)
•Monitors and records expenses building and villa wise if it is in accordance with our yearly budget.
•Monitor and file accordingly any warranty papers for any purchase materials / services rendered in case claim is required in the future
•Keeping and updating records of all the issued tools for all the maintenance staff including power tools purchased for the department
•Keep records of all the tenants moved in and moved out for maintenance deductions and security deposit refund.
•Monitor expenses during the maintenance of each vacant apt., villas, warehouses to make sure it complies and matches the approved deduction cost
•Coordinate with Property Management Company (Betterhomes) and give update for property under going maintenance or completed maintenance & ready for leasing
•Prepares monthly department report to be forwarded to finance (Updated AMC list, unpaid & processed invoices, mark up charges for the existing maintenance contracts, etc.)

Nature of Business: MEP Contracting and Maintenance, Laundry, Cleaning, Landscaping, Security


•Handles incoming calls and enquiries
•Coordinate with suppliers for material requirements both for office and maintenance work spare parts needs
•Following up on clients for their service requirements and coordinating with the maintenance team on time for efficient and fast service
•Preparation of quotation / offers and agreements (if and when required) for a new work order, installation / repair or annual maintenance contract
•Drafting memos, tenancy contracts-agency agreements-proposals, offer letters etc. Writing down minutes of the meetings
•Coordinates with subcontractors for any subcontracting works they have with us and following up that everything is on track and as per time schedule
•Handling day to day service report given by the technicians for all the maintenance works done for individual clients (either AMC or Non AMC Clients) and making proper recording for easy follow up in case of any pending jobs and for invoice preparation as well
•Maintaining proper records of all the maintenance visits / call outs for all the clients making sure that preventive maintenance is strictly followed as per the contract schedule visits.
•Making day to day schedule of maintenance works, call out request and emergency calls by clients in case the Maintenance Manager in charge is unavailable.
•Making sure that all scheduled works and reported complains by the clients are attended and rectified on time
•Prepares required gate passes for our staff to have access to different property communities, e.g. Arabian Ranches, Emirates Hills, Meadows, Palm Jumeirah, JAFZA, etc.
•Monitor Transport Trips of all the vehicles designated to our department and preparing monthly report (for monthly vehicle kilometer run) for the management’s reference.

Nature of Business: MEP Contracting and Maintenance Company

•Handles incoming calls and enquiries
•Coordinate with suppliers for material requirements from enquiry, LPO preparation, payment
•In-charge of invoices, cash voucher, petty cash, cheque deposits and other money matters
•Following up on clients for their service requirements and coordinating with the maintenance team on time for efficient and fast service as well as payment collection for the work done
•Time keeping of the staff and salary preparation
•In charge of all utility bills e.g. Phone, fax, internet, mobile, Salik, DEWA, etc.
•Coordinates with the proper authority for health insurance (files & claims), car insurance and registration (renewal), post box, and any problems with the concern authority (private & government)
•Handles visa preparation to be forwarded and coordinated with the company’s PRO
•Travel arrangements of all the staff
•Preparation of quotation / offers and agreements (if and when required) for a new work order, installation / repair or annual maintenance contract
•Arranging courier service, shipping clearance, etc.
•Scanning all receipts (expenses) and important documents and sending it to the head office for reference
•Monthly report preparation to be sent to our head office in Germany
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•Keeping databases of all the suppliers and clients’ contact details as well as keeping tab for all the cheques issued and received
•All other things involve in a day to day office operation

Nature of Business: Electronics Company

•In charge in assembling and soldering winded materials into the PCB Board.
•Ensures that the product meet as per the clients requirements by securing that the right lead wire and temperature are properly maintained
•Complying that all the products are finished at the allotted time while keeping its high standard.
Caser / Label and Case Inspector

Nature of Business: Hamburger Chain Company

•Providing an excellent service to our customers and meeting their expectations to encourage and generate more future business relations.
•Meeting my company, more importantly my client’s expectations and demands and making sure that they have their money’s worth.
•In the competitive world of food service, I personally promote the company image by displaying skilled proficiency and presentation in all my tasks, and by professionally dealing with customer’s complaints with very less supervision.

Nature of Business: Typing, Photocopying and Book Binding Services

•Photocopying, typing works and receiving of book binding works and research projects.
•Handles payment and day to day expenses record as well as keeping tab of machine reading on day to day basis for profit calculation

record of all supplies like electrical and lighting materials requests to be used in a particular event and withdrawing it from the warehouse.

•Inspects all materials that goes IN and OUT of the warehouse for audit inventory and at the same time securing that there are enough items to facilitate all the necessary supply and demand that may arise before or during and after every event.