Lielani Alzate, Secretary

Lielani Alzate

Secretary

New Mowasat Hospital

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Information Technology
Experience
17 years, 5 Months

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Work Experience

Total years of experience :17 years, 5 Months

Secretary at New Mowasat Hospital
  • Kuwait
  • My current job since November 2013

-Responsible for the administrative operation of the company. Maintaining calendar of events and arranging schedules, meeting, hotel booking and travel arrangements.
-Setting up and maintaining office files, correspondence and reports available for reference and efficient operation of the office.
-Ordering and maintaining stationery and equipment supplies.
-Preparing letters, schedule meetings and appointments organize and maintain paper and electronic files, conduct research and provide information via the telephone and e-mail.
-Using a variety of software packages, such as Microsoft Word, Outlook, Power Point, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases
-Implements marketing and advertising campaigns by preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
-Planning, implementation and follow-up for all special events and annual receptions.
-Develop and maintain event and volunteer databases.
-Coordinate event logistics, publicity, including public relations, advertising and collateral material design, production and distribution.
-Responsible for the development and fulfillment of the events.
-Cultivate and expand sponsorship development and fulfillment.
-Supervise and coordinate with event contractors.
-Write, submit and follow-up to ensure placement on press releases and stories to established contacts with local and regional media.
-Maintenance of website.
-Actively participate and staff committees as necessary and appropriate.

Merchandiser Coordinator at Al Ostoura
  • Kuwait - Al Kuwait
  • May 2013 to November 2013

• Studio Line - downloading the pictures & the details of the merchandise in the studio line from the buying excel sheets starting from pre collection to main collection.
• Checking in the current merchandising report for the rebalancing brands which are common in the mono brand and the multi brand stores.
• Preparing exclusive items file for SSM’s for each season & update it every wee.\k.
• Contacting the brands to check what is the carry overlist which are not include in discount merchandise.
• Preparing the model pictures & outfit file for each brand and each season.
• Doing consolidating report the goal is to increase the SALES on each shop, by analysing the On/Hand stock and shop sales every two weeks, which shop is selling or not selling. By checking one piece item, broken sizes that is in every shop.
• Checking inventory sheets. Checking from the Retail Pro if the items is already zero in the system. This will help the buyer to know what are best sellers.
• Tracking of Shipment - The tracking of shipment will start upon receiving a weekly report from Shipping Dept. (Goods Arriving Report). It has three main points. With Shipper, Shipped and customs. Needs to track down the merchandise that has been shipped and what is in the custom. With constant follow ups in the warehouse.
• Updating Transfer Progression Chart - To monitor the transfers/supplies/splitting instructions from the warehouse and shops, by constantly checking on the movement of the merchandise (by calling the warehouse and the shops) if the cycle is done. The data was encoded in the Transfer Progression Chart with complete details of when and where to transfer, quantity and value of each brand and the outslip number when the cycle is done.

Branch Administrator at Al Qurain Automotive Trading Company - Volvo Cars Dealer
  • Kuwait
  • January 2010 to May 2013

• Responsible for the administrative operation of the company.
• Maintaining calendar of events and arranging schedules, meeting, hotel booking and travel arrangements.
• Setting up and maintaining office files, correspondence and reports available for reference and efficient operation of the office.
• Updating Stocks from time to time. Sending email to all managers just to inform them what are the new arrive vehicles.
• Responsible for the direction and supervision of the staff and ensures compliance with the company policies and procedures and regulatory issues.
• Facilitating all warranty related issues includes working with vendors and manufacturers to receive replacement vehicle parts.
• Prepares cost report data, as appropriate
• Participates in workshops, seminars and professional meetings as a service to the community.
• Ordering and maintaining stationery and equipment supplies.
• Ordering New Vehicles.
• Greet the customer as they arrive in the maintenance area and talk with her to find out what services she wants or what problems she is experiencing with her vehicle.
• Answer incoming phone calls and schedule service appointments in advance.
• When problems are diagnosed, the advisor calls the customer to let her know how much the work will cost and get approval to proceed with the repairs.
• Monitor the repair work to make sure the vehicle will be ready when promised and contact the customer if delays are expected.
• Preparing letters, schedule meetings and appointments organize and maintain paper and electronic files, conduct research and provide information via the telephone and e-mail.
• Opening Job cards/Closing Job cards.

Training Experience:
 Vista Training, Ordering and Adapt
 Warranty admin update training

Receptionist at Arabian Construction Company
  • Kuwait
  • December 2006 to May 2008

• To ensure that all telephone callers are dealt with in a timely, professional and courteous manner
• To maintain an up-to-date activities and to be able and willing to answer enquiries from the general public.
• To ensure all communications directed through reception via telephone, answer phone or e-mail are passed to the appropriate resource
• To manage internal post and ensure it is franked and sent on a daily basis
• To keep all internal address lists and contact details updated
• To ensure that there is always someone appropriate in reception ready to take telephone calls and greet visitors.

Merchandiser Distribution at Green Wing Company
  • Kuwait
  • May 2005 to December 2006

•Handling ladies and kids division.
•Manage the replenishment system, approving suggested orders produced by the system in a timely manner.
•In the situation where stock is not available in the warehouse to fulfill a replenishment need, ensure that a similar product is sent to the store/s, or stock is transferred from other stores as appropriate.
•Assist Merchandise Planner as required in the task of allocating new merchandise to the stores.
•Relate model stocks to fixture and presentation plans.
•Monitor Warehouse inventory to ensure all available product is present in-stores for sales.
•Prepare analysis of warehouse on-hand, on-order, and backorders and identifies problem merchandise early, and recommends appropriate actions to buyers.
•Analyze and monitor store sales performance.
•Identify over and under-stocked stores and propose action plans to correct over/under-stock situations.
•Arrange transfers of stock between stores to balance stock holdings.
•In association with Buyers, arrange for poor selling stock to be returned to the warehouse.
•Monitor new store performance to ensure minimum inventory levels are achieved and maintained, and that trending areas are supported.
•Liaise with Buyers, Store Management, Quality Control and Warehouse Management.
•Identifying supply difficulties and recommending resolutions.
•Managing the performance of ranges, which involved: analyzing every aspect of the best and worse sellers (for example, the best selling price points, colors or styles): ensuring that best sellers are fully potentialised: and keeping an eye on slow sellers, taking action to reduce the prices or set promotions as necessary.
•Working closely with colleagues as part of departmental team.
•Forecasting profits and sales using computer programs, in particular Excel.
•Controlling stock levels based on forecasts for the season to ensure the business has the optimum amount of stock.

Education

Bachelor's degree, Information Technology
  • at Baguio Colleges Foundation
  • May 2002

Specialties & Skills

Staff Scheduling
Business Correspondence
Telephone Skills
Microsoft Excel
Point to Point
webdesign
Video Editing
Photography

Languages

Arabic
Intermediate
English
Intermediate