Liezl كالابيو, Executive Administrative Assistant

Liezl كالابيو

Executive Administrative Assistant

Intellectual Knowledge Institute

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Hotel and Restaurant Management
الخبرات
18 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 0 أشهر

Executive Administrative Assistant في Intellectual Knowledge Institute
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ ديسمبر 2018

Act as the point of contact between the executives and internal/external clients
Undertake the tasks of receiving calls, take messages and routing correspondence
Handle requests and queries appropriately
Maintain diary, arrange meetings and appointments and provide reminders
Monitor office supplies and research advantageous deals or suppliers
Produce reports, presentations and briefs
Develop and carry out an efficient documentation and filing system

Freelance Trainer / Coach في Filipino Institute
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أغسطس 2018

- Created new training materials including audio visual resources
- Completed administrative tasks including maintaining attendance records, delivering quizzes, and grading tests
- Providing individual tutoring and coaching to course participants, ensuring personalized feedback

Trainer and Communication Manager في TADBEER - Housekeeping Company
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2018 إلى نوفمبر 2018

• Performing general office duties to support the Administration.
• Provide instruction of domestic workers for Basic Housekeeping and Domestic Worker Manual by: MOHRE
• Promoting awareness of brand image internally and externally.
• Gathering materials and assemble information packages (e.g., brochures, promotional materials).
• Answering guest questions about the packages.
• Serving as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Preparing Contract for the client.
• Other duties as assigned.

Cluster Sales Coordinator في Marina Byblos Hotel
  • الإمارات العربية المتحدة - دبي
  • مارس 2016 إلى يونيو 2018

• Performing general office duties to support Sales and Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Preparing sales-related documents throughout the sales process (e.g., proposals, contracts, any event orders).
• Promoting awareness of brand image internally and externally.
• Gathering materials and assemble information packages (e.g., brochures, promotional materials).
• Using sales techniques that maximize revenue while maintaining existing guest loyalty.
• Entering, retrieving reconciling, and verifying information (e.g., history & forecast, leads, third parties, productivity and etc.) in software involved in the sales process.
• Answering guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serving as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Preparing Function Contract, Proforma Invoice, Travel Leisure and Corporate Rate Agreement.
• Other duties as assigned.

Full Time Instructor في Asian International School of Aeronautics and Technology
  • الفلبين
  • أبريل 2013 إلى يناير 2016

• Provide instruction in the Hotel and Restaurant Services and Aviation programs: teach assigned classes in theory, classroom laboratory, and field study instruction.
• Provide Basic Computer Knowledge for the students, Classroom and Laboratory.
• Assist in program administration, student recruitment, admission and advising, budgetary assessment, planning and preparation.
• Fulfill the professional responsibilities of a full-time faculty member including, but not limited to the following; teach scheduled classes; follow department course outlines; keep accurate records of student enrollment, attendance, and progress; post and maintain scheduled office hours; participate in department and division meetings and college and/or district wide activities and committees as assigned.
• Maintain program and course Student Learning Outcomes and assessment processes.
• Recommend the purchase of equipment and supplies.
• Develop instructional innovations to ensure program success.
• Assist with program outreach, including publicity, community relations, advisory committee membership and meetings, external funding opportunities, and campus events.
• Provide Course Information
• Develops syllabi/module that clearly outline the course requirements, rationale, goals, and objectives.
• Prepares class sessions and assignments
• Provide Students with Access to and Feedback on Their Work
• Secure Handling of Examinations
• Assess Skills Competency
• Teaches courses according to the school catalogue descriptions and in accordance with defined course standards and outcomes
• Observe Scheduled Class Times
• Observe Office Hours or Appointment Times
• Report Scholastic Dishonesty
• Maintain an Appropriate Learning Environment
• Maintain the Classroom Environment
• Participates in faculty meetings and staff meetings
• Represents the school positively to prospective students and supporters.
• Continues professional development and growth
• Makes suggestions for library purchases
• Makes sure that student evaluations are administered near the end of each semester.
• Performs other responsibilities requested by supervisor
• Submits course grades to the Registrar

Tourism Sector Trainer في Samson Polytechnic College of Davao
  • الفلبين
  • مايو 2009 إلى مارس 2013

• Provide instruction in the Hotel and Restaurant Services programs: teach assigned classes in theory, classroom laboratory, and field study instruction.
• Provide Basic Computer Knowledge for the students, Classroom and Laboratory.
• Assist in program administration, student recruitment, admission and advising, budgetary assessment, planning and preparation.
• Fulfill the professional responsibilities of a full-time faculty member including, but not limited to the following; teach scheduled classes; follow department course outlines; keep accurate records of student enrollment, attendance, and progress; post and maintain scheduled office hours; participate in department and division meetings and college and/or district wide activities and committees as assigned.
• Maintain program and course Student Learning Outcomes and assessment processes.
• Recommend the purchase of equipment and supplies.
• Develop instructional innovations to ensure program success.
• Assist with program outreach, including publicity, community relations, advisory committee membership and meetings, external funding opportunities, and campus events.
• Provide Course Information
• Develops syllabi/module that clearly outline the course requirements, rationale, goals, and objectives.
• Prepares class sessions and assignments
• Provide Students with Access to and Feedback on Their Work
• Secure Handling of Examinations
• Assess Skills Competency
• Teaches courses according to the school catalogue descriptions and in accordance with defined course standards and outcomes
• Observe Scheduled Class Times
• Observe Office Hours or Appointment Times
• Report Scholastic Dishonesty
• Maintain an Appropriate Learning Environment
• Maintain the Classroom Environment
• Participates in faculty meetings and staff meetings
• Represents the school positively to prospective students and supporters.
• Continues professional development and growth
• Makes suggestions for library purchases
• Makes sure that student evaluations are administered near the end of each semester.
• Performs other responsibilities requested by supervisor
• Submits course grades to the Registrar

Data Entry Staff في Wide Wide World Express Corporation (an affiliated DHL Phils.)
  • الفلبين
  • أكتوبر 2004 إلى أكتوبر 2007

الخلفية التعليمية

بكالوريوس, Hotel and Restaurant Management
  • في Samson Polytechnic College of Davao
  • مارس 2013

Under Graduate

دبلوم, Hotel and Restaurant Services
  • في St. Joseph Technical Academy
  • أبريل 2009

1st Honorable Mention Best in Cold Kitchen Best in Travel Services 3rd place, Table Setting, Mindanao Culinary Festival

دبلوم, E-Commerce Programming
  • في STI College of Davao
  • أبريل 2004

Specialties & Skills

Recruitment
Human Resources
Data Entry
Customer Support
Sales Coordination
Commercial Cooking
Data Entry
Teaching
Bartending
Bread and Pastries Baking
Tour Guiding
Human Resource Recruitment

اللغات

الانجليزية
متمرّس
التاغلوج
اللغة الأم

العضويات

Filipino HR Club UAE
  • Active Member
  • March 2018
Filipino Institute Alumni Association
  • Secretary
  • March 2018

التدريب و الشهادات

Certificate of Appreciation (الشهادة)
تاريخ الدورة:
June 2018
Certificate of Appreciation (الشهادة)
Certificate of Appreciation (الشهادة)
تاريخ الدورة:
April 2018
Assessors Methodology Certificate 1 (الشهادة)
تاريخ الدورة:
October 2012
صالحة لغاية:
October 2017
Housekeeping National TVET Trainer Certificate III (الشهادة)
تاريخ الدورة:
September 2013
صالحة لغاية:
November 2017
Trainers Methodology Certificate 1 (الشهادة)
تاريخ الدورة:
October 2012
صالحة لغاية:
October 2017
Tour Guiding National TVET Trainer Certificate II (الشهادة)
تاريخ الدورة:
September 2013
صالحة لغاية:
November 2015
Housekeeping National TVET Trainer Certificate II (الشهادة)
تاريخ الدورة:
August 2014
صالحة لغاية:
August 2019
Bartending National TVET Trainer Certificate II (الشهادة)
تاريخ الدورة:
June 2013
صالحة لغاية:
March 2015
Food and Beverage Service National TVET Trainer Certificate II (الشهادة)
تاريخ الدورة:
June 2013
صالحة لغاية:
January 2016
Commercial Cooking National TVET Trainer Certificate III (الشهادة)
تاريخ الدورة:
September 2013
صالحة لغاية:
November 2017