Liezl Manalo

• Answer telephone and direct calls.
• Take and relay messages
• Provide information to callers or patients
• Greet patients entering to the clinic
• Direct persons to correct destination
• Deal with queries from the patient
• Ensures knowledge of doctors schedules
• General administrative and clerical support
• Prepare letters and documents.
• Receive and sort mail and deliveries
• Prepares monthly insurance claims and reports.
• Responsible on sending monthly census to the Department of Health (DHA)
• Responsible for requesting medical approval.
• Prepare and encode patient’s file.
• Ensure that the insurance card of the patient is valid and can be accepted in our clinic.
• Dealing with insurance companies for patient’s insurance coverage.
• Prepares online claims and online sick leaves.
• Collecting cheques from the insurance companies.
• Arrange and send staff’s monthly salary.