Lifin Mathew

• Efficiently manage an exceedingly functional office environment having more than 300 clients with optimal productivity.
• Serves as liaison between different inter company departments including budgeting construction, finance and legal departments.
• Prepare legally cleared techno-commercial proposals, budgetary quotes and initiate supplier registration process in Vendor systems for issuance of Purchase Orders.
• Preparation of Service Level Agreements & Purchase Agreements for suppliers.
• Coordinate with the Operations team of Europe and other offices in the execution of projects and provide technical details for issuance of relevant client Certifications.
• Conduct client seminars, workshops, and external training sessions.
• Slashed administration costs 30% by negotiating prices and fees, while ensuring the continuation and enhancement of services.
• Manage and implement effective supply chain policies, processes and procedures to fully integrate planning, purchasing, and distribution.
• Distribute and analyses Annual bids for various inventory supplies needs to establish and maintain price negotiations with vendors.
• Designed, implemented and maintained Action register in the SharePoint site to track and ensure project delivery within the allotted budget and timelines.
• Coordinate with Finance team for issuance of invoice and recovered Accounts Receivables pending for more than four years by close follow up with customers.
• Analyze data to prepare documents for review and presentation by Senior Management.

• Built and maintained relationships with key contacts at potential clients, consulting companies and partners to get access to new opportunities, products, and services.
• Provided market intelligence and feedback to teams on the market, industry, and competitor’s developments.
• Collaborate with cross-functional teams to improve the customer service experience.
• Manage account relationships, contract negotiations, sales, pricing, billing, and logistics.

• Provide support on employee relations management through effective communication with employees on policy matters.
• Assess employees’ needs for training & align training with the organization’s strategic goals.
• Monitor the database systems to ensure secure services with minimum downtime.
• Responsible for all data mining and research projects associated with business planning.
• Installation, configuration and upgrading of Oracle server software and related products.
• Work with the team to ensure that the associated hardware resources allocated to the databases and to ensure high availability and optimum performance.
• Manage and resolve customer queries in an online ERP system against process cycle for Aircraft spare requests, the supply of spares and delivery until receipt of items to the end-user.
• Support the Main Store for Annual Review of Aircraft spare requirement from all users across the Indian Navy, to initiate procurement anticipating the spare requirements.

• Manage the working of administrative staff and ensure proper documentation of system procedures.
• Responsibility for effective communication, coordination and working relationships between associates and management.
• Organize and manage the filing system for important and confidential company documents.
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

• Responsible for assisting in all aspects of human resource management and administrative functions including recruitment and selection, training and development, performance management and employee relations.
• Focus on Innovation and automation for organization benefits.
• Managing company documents and filling.
• Develops, schedules, and conducts technical, management, and interpersonal skills training to improve employee performance.