General Coordinator
MAN Diesel & Turbo
Total years of experience :16 years, 3 Months
• Provides office service by implementing administrative systems, procedures, and policies.
• Actively coordinating various office tasks and functions to ensure office operations run smoothly at all times. Tasks include, but are not limited to ticket issuance and hotel booking, price negotiation, transportation management, logistic transportation arrangements.
• Coordinating with head office and other site office to facilitate smooth arrival of management delegates.
• Hands-on-experience in preparation & submission of Temporary & Permanent RLIC access passes.
• Skilled in Multitasking and prioritizing the tasks.
Work to diligently resolve booking and scheduling issues
Networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth.
Identifying prospective clients from various sectors, creating new business opportunities, generating business from existing account, thereby achieve business targets.
Effectuating pre-planned sales strategies for accomplishment of performance milestones.
Ensure that all booking procedures followed industry standards
Liaising with airport team for involuntary changes/Deportee tickets
Developed and implemented promotion strategies to boost airline bookings
Responsibility to provide group fare to Travel Agents
Closing station sales without any discrepancy
Achieving the set sales targets or exceeding them
Reporting station sales to the Line Manager
Liaising with Travel Agencies and assisting with needful
Reporting individual sales to the Line Manager
• Liaising with b2b agencies in order to achieve the set target along with identifying and developing reliable agents to increase market visibility.
• Utilizing marketing resources to drive account retention and growth.
• Responsible for b2b, corporate sales and Riya Study Abroad in Kannur and Kasargode area.
• Working Closely with clients and front line staffs to identifying and rectify all challenges.
• Executing cold calls, email to potential customers and always open to grab the Business opportunities.
• Developing & expanding the b2b channel network to enhance product reach & business target.
• Utilizing client feedback & personal network to develop marketing intelligence for generating leads.
• Identifying stream for revenue growth & developing marketing plans to build consumer preference.
• Handling corporate accounts
• Utilize Amadeus to process tickets and Travel Insurance
• Updating sales report to the GM
• Provides supportive reservation to LCC world wide
• Building and Maintaining good rapport with corporate accounts
•Well experienced in handling Branch Individually
•Utilize Amadeus, Galileo and other low career Airlines online engines to process tickets
•Assisting visa Documentation Procedures
•Well experienced in Re-Issuance, Revalidation and Refund procedure
•Building and Maintaining good rapport with clients
•Provides Hotel reservation through Amadeus and other online platforms
•Issuing VMPD to process tickets through BSP
•Providing meet and greet services, and issuing travel insurance
•Providing international Driving License
•Provides reply through telephone as per the customer inquiries
•Issuing receipt vouchers and update sales report on daily basis
•Well experienced in handling Implant office
•Responsibility to making reservations for rotational employees and Business travelers
•Expert in making editing client profile
•Issuing tickets for rotational and business travelers
•Responsibility to process refund procedures
•Issuing International Driving License and Travel Insurance
•Responsibility for Re-Issuance / Revalidation
•Assisting in Shut down activities
•Worked in 24/7 basis
•Responsibility to Handling day to accounts
•Preparing daily accounting function on tally9
•Preparation of general Ledger
•Responsibility to report management on outstanding issues
•Preparation and analysis of debtors statement, and follow up
•Preparation of bank reconciliation
•Responsibility to prepare budget costing
•Responsibility to prepare final accounts