System Administrator
HiTech W.L.L
مجموع سنوات الخبرة :3 years, 6 أشهر
Intune: Managing 1000+ Windows 10/11 devices using Microsoft Intune. Handling Autopilot device-related issues. Troubleshooting end-user problems related to MDM. Creating configuration profiles, restrictions, and compliance policies for Windows devices in Intune Configuring and deploying Win32 apps through the company portal Configuring and deploying 3rd party Software and Updates via PatchMyPC Deploying monthly Microsoft Office and Windows updates to end user devices through the Intune update ring policy.
Installation and Troubleshooting of Windows Desktops & Laptops Troubleshooting and resolving computer and telephony related issues when contacted by clients by providing both on-site and remote support. Managing McAfee and Symantec Antivirus. Configuring Outlook and troubleshooting on Outlook issues. Have experience on Office 365 and One Drive. Have experience on ticketing tool, prioritization of tickets according to SLA and completed on time without any delay. Have experience on AMANAT (Asset Allocation Tool in Infosys) which uses for allocating assets like Desktops, Laptops, and VoIP's for users and Servers, Printers, Network Switches, Access Points for the company. VoIP Phone allocation, mapping Extensions, changing the Extensions for current VoIP and rectifying issues. Installation of Software's Like, SQL Oracle, Java, .NET, SQL developer MS Office, Visual Studio, SCCM client and all other Software's SCCM install and updating SCCM Noncompliance to compliance.
1+
Years, 2015-2017
Developing the company's strategy for using technological resources. Ensuring technologies are used efficiently, profitably and securely. Managing Active Directory: Creating user profile, Password resetting, unlock & Profile modification. Evaluating and implementing new systems and infrastructure. Providing the data storage area and maintenance. working with Remote Desktop, Hyper-V and VMware. Installation and Configuration of POS machines.
Installing, monitoring and troubleshooting system hardware, networking, application installation, troubleshooting in both hardware/ networking/ applications. Maintaining software applications, operating systems, and regular maintenance. Have experience on ticketing tool, prioritization of tickets according to SLA and completed on time without any delay. Managing assigned projects and program components to deliver services in accordance with established objectives.