Lila Meliani

Business Development Executive (B2B & B2C):

Identify and develop new business opportunities in corporate and individual leasing sectors.

Generate and qualify leads through networking, digital outreach, and client referrals.

Present customized leasing solutions based on client requirements and budget.

Build and maintain strong relationships with clients, ensuring high satisfaction and retention.

Achieve sales targets and contribute to overall revenue growth.

Prepare proposals, negotiate contract terms, and close deals.
Procurement & Vendor Management:

Source vehicles and leasing packages from approved suppliers, manufacturers, and dealerships.

Negotiate purchase terms, discounts, and delivery schedules to optimize cost and availability.

Monitor market trends, pricing, and inventory to ensure competitive leasing offers.

Build strategic partnerships with vendors to enhance fleet options and service quality.

Coordinate with operations and logistics teams to ensure timely vehicle delivery.

Maintain procurement records, contracts, and supplier evaluations.

Develop and maintain strategic long-term trusting relationships with high-volume clients.

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Play an integral part in generating new sales that will turn into long-lasting relationships

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Collaborate with the sales team to maximize profit by upselling or cross-selling

Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and for possible use in future case studies or company training

Meet all client needs and deliverables according to proposed timelines

Analyze client data to provide customer relationship management

Map out annual training plans for management, HR, customer support, and more

Design and develop training programs (outsourced and/or in-house)

Select appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes)

Market available training to employees and provide necessary information about sessions.

Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.

Use known educational principles and stay up to date on new training methods and techniques.

Design, prepare, and order educational aids and materials.

Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.

Gather feedback from trainers and trainees after each educational session.

Partner with internal stakeholders and liaise with experts regarding instructional design.

Maintain updated curriculum database and training records.

Host train-the-trainer sessions for internal subject matter experts

Manage and maintain in-house training facilities and equipment.

Research and recommend new training methods.

Answered and managed incoming and outgoing calls while recording accurate messages.

Recording attendance and filing reports on student absences

Coordinating special events such as PTA meetings, school assemblies, and sporting events

Communicating with parents about student progress or issues which may affect a student’s
performance in school.

Processing payroll for teachers and other school staff members.

Performing clerical tasks such as answering phones, filing documents, typing letters, and maintaining records.

Maintaining computer spreadsheets with student and teacher information for easy reference

Making copies of classroom materials for teachers to use in their lessons.

Ensuring that school facilities are clean and safe for students and staff members.

Managing the flow of paperwork within the school system by answering phones, taking messages, and directing calls to appropriate individuals.

Maintain call Center database by entering information.

Perform outbound call campaigns and generate sales leads for the company.

Ensuring those call Center policies and procedures.

Answer inbound calls from existing and potential customers.

Providing reporting on service levels for call canter performance.

Expect professionalism and reliability from call Center employees.

Meet and exceed daily outbound call quotas.

Ensure that the call Center goals are met.

Start a sales career with a growing organization in a call center sales and customer service role.

Make outbound calls to achieve the goals of the assigned call segment.

Assist in planning and execution of statistical jobs in connection with population census and those related to other schemes/projects taken up by this office.

Preparation of agenda notes, proceedings, and consolidation of materials for meetings workshops, seminars, and conferences.

Coordinate, monitor, and supervise the progress of the various schemes /projects.

Coordination between senior officers and subordinate staff.

Impart training to enumerators and Supervisors during Census Operations and to the personnel associated with other schemes and projects.
Supervised the fieldwork relating to census operations and other schemes/projects and provided guidance on technical matters wherever required.

Supervision of the work relating to the maintenance of records and their movement during editing coding, data entry, etc.

Supervision the work relating to processing data on House listing, population Enumeration, and other schemes and projects and the generation of tables, statements, annexures, etc.