Cleaning Site Supervisor
Berkeley
Total des années d'expérience :11 years, 0 Mois
*Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
*Organize workflow and ensure that employees understand their duties or delegated task
*Monitor employee productivity and provide constructive feedback and coaching
* Receive complaints and resolve problems
Maintain timekeeping and personnel records
*Pass on information from upper management to employees and vice versa
* Prepare and submit performance reports
* Decide on reward and promotion based on performance
*Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
*Staff training & briefing in daily basis
*Handling 2500 bedroom in residential building.
*Conduct training and presentations for health and safety matters and accident prevention
*Monitor compliance to policies and laws by inspecting employees and operations
*Inspect equipment and machinery to observe possible unsafe conditions
*Perform quality controls and monitor production KPI’s
*Dealing & meetings with the client in a daily/weekly/monthly basis.
Welcoming and introducing all the new comers to the company.
Helping the new staff to get acclimated to their new workplace and guides them through process of completing forms related to employment.
Introducing all the new staff to the company’s policies, procedures and personnel.
Describing the job duties and assign tasks.
Conducting Re-fresher training with the old staff, about customer service, how to use and care of the machine etc.
Filling and updating the training matrix and training passport of all the staff.
Completing the HSE form and training sending the report at the end of the month.
Conducting BICS Training
Conducting Customer Service Training
To Develop and execute health and safety plans in the workplace according to legal guidelines
Prepare and enforce policies to establish a culture of health and safety
Evaluate practices, procedures and facilities to assess risk and adherence to the law
Conduct training and presentations for health and safety matters and accident prevention
Monitor compliance to policies and laws by inspecting employees and operations
Inspect equipment and machinery to observe possible unsafe conditions
Monitoring budgets and preparing reports
Create work schedules for staff members
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
Perform quality controls and monitor production KPI’s
Provides a good and excellent customer service. Such as greetings and communicating with the guest in a friendly and a courteous manner.
Provides appropriate information regarding the up-coming and on-going exhibition. And other services of the company.
By Maintaining high quality standard of cleaning in all our respective area.
By ensuring the health & safety of our guest by providing a well-organized and sanitized environment.
Provides a good communication and cooperation with other staff in order to maintain teamwork within the organization, and perform other duties assigned by the superiors.
Practicing outmost customer service in providing correct and helpful information to our guest and client.
Directly accountable for all duties identified on the cleaner work routine assigned by the Housekeeping Services Supervisor.
Performs seasonal or special event project work as assigned by the Housekeeping Services Supervisor.
Ensures all duties are performed in an efficient and effective manner with proper utilization and care of department products and equipment.
Ensures all standards established through the department’s Quality Improvement Program are maintained.
Adheres to Fairhaven’s Occupational Health and Safety guidelines when using
Cleaning products, moving furniture, and equipment to clean areas and rooms.
Maintains a positive and harmonious relationship with all members of the Fairhaven Community.
Implements preventative infection control measures at all times. Recognizes.
Provides a good and excellent service to the guest and client.
Provides a good communication with the guest, customer, clients and other staff.
By maintaining the high standard of cleaning in all our respective area.
Maintain and enhance the team spirit.
Ensures all duties are carried out in a manner which does not cause risk of injury to residents and staff.
Makes regular use of the Housekeeping Communication bulletin board and the
Communication Binders to stay current about Fairhaven issues.
Conducting a daily briefing of the housekeeping staffs on customer care, daily grooming standards, health and safety, and general information on site.
Supervised and ensure all staffs standard grooming.
Preparing daily allocations of staff.
Monitor and supervised the staff on their daily task.
Train and re-train the staffs on the proper procedure of each cleaning task.
Conduct a Coaching and counseling to staff whenever the given task are not carried out as per standard.
Follow up staff work performances and assignments.
Maintain and enhance the team spirit.
Provide a plan to accomplished and carry out deep cleaning task on weekly, monthly, quarterly, yearly basis.
Maintaining the high cleaning standard of the assigned areas.
Reporting of defects and maintenance in all areas and making a follow up.
Supervised and ensure all staff are applying and following the health and safety procedure.
Updating and supervised the proper use and care of cleaning equipment’s, trolleys, cleaning supplies, chemicals and consumable items of respective areas.