Administrative assistant
STA Law Firm
مجموع سنوات الخبرة :5 years, 10 أشهر
• Provide high quality daily support to the lawyers and the STA team
• Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries and correspondences, both internal and external
• Being the first point of contact for all the potential and direct clients
• Liaise with various vendors to ensure the office is well maintained
• Attending the meetings where the interpreter skills are required. From Russian to English and vice versa.
• Responsible for the answering all the incoming calls and transferring calls within the departments and UAE branches to the right attorneys
• Develop the social media
• Take care of e-mails, inquiries and the clients database
• Arrange meetings (electronic meeting requests meeting confirmation with the clients, location maps, drivers)
• Prepare the invoices after each consultation and collect the payments
• Maintain daily diary with the meetings, call logs and updated database
• Opening the outlet and making sure that the store is ready to attend the clients
• Making invoices, sales reports, attendance sheets, taking the payments
• Mastering the styling options and the thread counts the suits and the shirts can have as well as the whole product from front to back
• Visual merchandising
• Maintaining good housekeeping on the job
• Arouse interest by matching the clients’ needs with benefits of the product
• Satisfactorily and effectively handling any objection the client may have by overcoming hesitations
• Asking questions to clearly identify what the prospect needs and wants in the area in
which I sell
• Establishing client’s needs and demonstrating them the products
• Asking the client to make decision and take action on my offering by inviting feedback on what I’ve presented
• Closing the sale
• Forwarding the amendment and styling sheets to the Cad room and to the production, requesting the fabrics
• Making scanning, photocopying, printing, as well as internet searches, answering e-mail inquiries
• Preparing letters, presentations and reports, dealing with correspondences, complaints and queries
• Making oral and written translations
• Liaising with suppliers
• Assist in organizing and holding meetings and events, arranging appointments
• Booking transport and accommodation
• Preparing and managing correspondences, reports and documents
• Coordinating the routine of foreign visitors in Armenia
• Organizing and coordinating meetings, conferences: including booking and confirming offices/halls, monitoring the correct organizational procedures
• Implementation of purchasing, delivering and installing any necessary object for the company, supervising money transactions
• Arranging and confirming appointments, travel arrangements
• Collating information
• Liaison with internal and external contacts
• Managing office supplies