لينا الزومان

Working under Business Information Management department and is part of the BI Reporting
and Visualization team where I gather and analyze business requests and develop
queries for automated and ad-hoc reports in a timely manner to enhance decision making for
the business, and conduct alignment meetings with business stakeholders on regular basis.
Responsibilities:
*Build Dashboards for executive management. (CEO, CFO, EVP Retail, , , etc)
*Participated in reporting packs for different departments.
*Built multiple performance monitoring dashboards that goes from EVP level down to branch level and is distributed in a daily basis.
*Build complex SQL queries for different business requests.
* Avail data in the business layer (universe) to make it available for business users
using reporting tools.
* Give training to business end users on the bank's reporting tool.

I worked as a customer experience advisor in Customer and Partner experience department. (operations)

- Pre-sales Execution
- Ordering & Booking
- Post-sales Execution & Support