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Lina Makioun, Middle East HR Manager

Lina Makioun

Middle East HR Manager·FedEx

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 25 years, 9 months

Middle East HR Manager

August 2015 - Present

FedEx

August 2015 - Present

• Orchestrate daily HR function to support managers in ME (UAE, Kuwait, Bahrain & Turkey) including 1, 200 employees. HR team is 3 HR professionals & 2 PRO & I report into the HR MD.
• Lead cost saving initiatives across all functions to rationalize compensation and benefits and global mobility.
• Slash turnover rates from 7% to 2% within 1.5 years across the Middle East.
• HR lead FedEx acquisition of TNT; a Dutch logistics company.
• Upscale employees’ development gaps by adequate training plans and developing the right talents.
• Ensure compliance to labor law, policies as well as the global philosophy of People, Service & Profit.
• Support business development strategy by partnering with sales to grow external customers’ base.
• Lead the Reward and Recognition programs as Bravo Zulu, Honors List and Five starts programs.
• Implement localization strategies to meet Emiratization targets.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Human Resources and Recruitment

MEAP Human Resources Manager

January 2014 - August 2015

Baker Hughes

Dubai, United Arab Emirates

January 2014 - August 2015

Demonstrate HR leadership for 30 countries (7 Geomarkets) and be an proactive HR Business Partner to leadership team managing +9, 000 employees
 Extensive HR support to of Middle East Asia Pacific leadership team and president of region by investing in manpower capabilities & implementing Training & Development to meet current challenges as well as foresee future business ones
 Lead HR projects as Profitability to capitalize on resources & lead cost saving initiatives to get 20% reduction in compensation cost. Be a resilient Retention Champion for MEAP to get 95% retention rate
 Ensure full compliance of all HR practices with policies, procedures and labor law
 Implement localization strategies to rationalize compensation cost, talent management and global mobility
 Address compliance related matters uncompromisingly & keep leadership team on top of the situation to take action and follow up until all Code of Conduct matters are successfully closed
 Implement Talent Acquisition best practices by developing strong strategies on employer branding to attract top talent, build strong employer branding and allocate Total Rewards competent structure to ensure Baker Hughes is an Equal Opportunity Employer
Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

HR Manager (Egypt, Syria & Jordan)

January 2012 - December 2013

Baker Hughes

Cairo, Egypt

January 2012 - December 2013

Manage all HR practices with 3 HR members to deliver HR support for total headcount of 2000 employees
 Implement policies and procedures as well as align Compensation & benefits with market dynamics, employee relations, HR systems and other functions within HR
 Empower potential and collective talents within the business by influencing, motivating and developing teams to work constantly towards higher standards of excellence and performance
 Conduct Organization Health Surveys & apply Continuous Improvement Culture to ensure being Employer of choice and inspire a culture of Operational Excellence
 Extend HR technical expertise to start up offices in Jordan & partner with region in Dubai to lead HR projects
 Lead HR compliance across different divisions within HR department
Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Human Resources & Organization Development Manager

December 2008 - December 2011

GlaxoSmithKline (Egypt & Sudan)

Cairo, Egypt

December 2008 - December 2011

Partner with business and manage employee relationships effectively for +3, 000 employees with objective of successfully delivering, implementing agreed strategies and programs across different directorates
 Lead talent acquisition to attract and recruit top niche caliber to GSK Egypt and Sudan via “Stars” HR database as well as implement different talent management programs to develop employees’ career paths, succession planning & identify key stars (Junior & Senior Achiever)
 Plan HR strategies in Commercial & support Operations to maximize strategic company initiatives and corporate HR which includes HR key projects (GSK Club, Talent Hunter & Dr. Intern) in Gantt chart to benchmark progress & measure added value to the business
 Address regulatory & compliance issues, ensure all corporate values & business ethics are fully implemented as per corporate policies & local labor law
 Work with GSK HQ to support strategic HR projects as “Proud to Be”, “CUP”, “Building HR capabilities” and “Reward & Recognition. Pilot growth strategy by engaging newly acquired companies as UCB & BMS
Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

Regional Human Resources Manager

January 2007 - December 2008

PepsiCo Int'l

Cairo, Egypt

January 2007 - December 2008

HR support for Operations team of 7000+ employees in Operations Function and support them in benefits, performance management, training & development
 Develop client relationships with internal business leaders to develop strategic HR solutions, work with line managers in building suitable and cost effective recruitment and retention strategies, including succession planning, ensuring compliance with PepsiCo values
 Act as advisor in the appropriate revision of job descriptions and person specifications in readiness for job evaluation to ensure the impact of change on other roles and responsibilities is assessed as well as support the management with expertise on all personnel, legal & administration functions within HR
 Determine appropriate Reward and Recognition levels, through accurate and timely management of both the appraisal and reward schemes
Company industry:
FMCG
Job role:
Human Resources and Recruitment

Human Resources Manager

December 2005 - January 2007

PepsiCo Int'l

Cairo, Egypt

December 2005 - January 2007

• Provide expert HR advice & support to 2500 employees and management team in Operations
• Lead all Human Resources processes & day to day activities in line with PepsiCo policies & procedures
• Manage Compensation & Benefits by modeling & planning it to align with market & continuously conduct surveys
• Ensure a good work/ life balance is sustained for all employees & win with Diversity & Inclusion
• Develop internal communication strategies to keep departments informed on critical issues
• Monitor & upgrade employees’ performance appraisal systems in coordination with function managers
• Manage department budget & ensure expenditures are within budget and aligned with financial standards
• Manage corporate Social Responsibility (CSR) leads as Orphans day & literacy Campaigns
• Follow-up on legal matters related to human resources as non-compliance to company regulations
Company industry:
FMCG
Job role:
Human Resources and Recruitment

Functional HR Mgr

September 2001 - December 2005

ADAMS- Warner Lambert (Cadbury)

Alexandria, Egypt

September 2001 - December 2005

• Administer all HR activities for 500 employees in Employee performance & appraisal to ensure effectiveness, compliance, and equity within organization and comply with Egyptian law & regulations
• Evaluate staff and review progress, direct changes as needed then distribute rewards accordingly
• Supervise time and attendance to record vacation, sick leave and leave of absence
• Monitor recruitment & maintain records of personnel files to achieve departmental goals and meet deadlines
• Perform employee plans as promotions and transfers and align with latest trends of the HR, communicate policies and procedures and conduct employee orientation to foster positive attitude toward Company goals
• Arrange training programs local and abroad to foster employee progress in areas of development
Company industry:
FMCG
Job role:
Human Resources and Recruitment

Quality Assurance Assistant

September 2000 - September 2001

ADAMS- Warner Lambert (Cadbury)

Alexandria, Egypt

September 2000 - September 2001

• Maintain applicant data records for Quality, Safety and Environmental regulations
• Provide a comprehensive yet compact overview of all ISO aspects & update filling system database
• Develop and maintain Quality Assurance system that meets top management information needs
• Contract with outside suppliers to provide inspection and training services
• Implement five S (Systematic arrangements, Serene atmosphere, Sorting out & Stick to Self-discipline)
• Act as an active member in the HACCP team, manage materials records preparation and inspection of HACCP documentation
Company industry:
FMCG
Job role:
Quality Control

Education

Arab Academy for Science & Technology

April 2005

April 2005

Master's degree, MBA

Egypt

Business Major

Alexandria University

June 2003

June 2003

Diploma, Post Graduate Studies- Linguistics & Translation

Egypt

Alexandria University

July 1999

July 1999

Bachelor's degree, Bachelor of Arts-

Egypt

English major- Translation & Linguistics Minor

Skills

Reward
Expert
Reward
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Performance Appraisal
Expert
Performance Appraisal
Expert
Planning
Expert
Planning
Expert
Inspection
Expert
Inspection
Expert
MS Word, Excel, Access, Power Point, MS Project and Lotus Notes
Expert
MS Word, Excel, Access, Power Point, MS Project and Lotus Notes
Expert
Creative Skills- Expert
Beginner
Creative Skills- Expert
Beginner
Change Management
Expert
Change Management
Expert
Inspection
Expert
Inspection
Expert
Planning
Expert
Planning
Expert
Performance Appraisal
Expert
Performance Appraisal
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Reward
Expert
Reward
Expert

Languages

Arabic
Expert
English
Expert
French
Intermediate
Spanish
Beginner

Hobbies

  • Horse Backridding, Swimming & Diving