Product, Pricing Manager.
DHL
Total years of experience :8 years, 0 Months
Handling sales request for ccustomer price list and packages.
Implement new pricing, sales, finance tools with training of sales, finance, marketing team
Create and implement next years target rates and company goals.
Attend MENA meetings for commercial.
Lead revenue and profits for Egypt market
Employe of the year in commercial department 2015
• Analyze strong /weak areas of the operation and the market and plan proper actions to further improve business results.
• Conduct monthly/annual appraisals for direct subordinates and follow-up on the implementations.
• Identifies trendsetter ideas, for researching industry, and related events, publications and tracking accomplishments.
• Develop negotiating strategies and positions and examine risks and potentials as well as estimating partners’ needs and goals.
• Supervise the quality of work for subordinates and employees.
• Serves as a line of communication from the upper management to the employees.
• Collaborating with the company marketing team to develop communications and public relations strategies.
• Coordinate with the team to develop ideas and recommendations towards company goals and objectives.
• Drive team to achieving high performance and setting goals and objectives for each employee.
• Advise and contribute on all marketing materials on projects.
• Follow up analysis of the market, monitoring and evaluating activities and products of competitors to stand on market trends.
• Support the management team in the achievement of the yearly financial and marketing plan
• Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach.
• To priorities and monitor incoming post, e-mails, phone calls, etc. and chase up outstanding action, and to personally deal with routine issues to ensure responses.
• Encourage and develop good rapport with client's staff. Effective writing and verbal skills.
Responsible for communicating and negotiating pricing offers and deals with trade partners for AWT.
Identifying & exploiting new opportunities to generate incremental revenue through communicating and contracting with different services suppliers.
Revising all current standing deals and contracts to identify points of development according to different market conditions.
Responsible to develop and maintain mutually beneficial working relationships with key customers.
• Effectively supervising both town and airport station offices of Egyptair in Hungary.
• Identifying & exploiting new opportunities to generate incremental revenue.
• Initiate marketing activities with focus on Local & Worldwide market.
• Responsible to develop and maintain mutually beneficial working relationships with key customers.
• Identified and created new travel packages for untapped market segments.
• Maintained close coordination with the trade for productive and beneficial work relations.
• Known for my decision making skills and managing conflicts abilities.
• Leading my team of work and creating a work devoting atmosphere among the colleagues.
June 2007 - May 2009
Sales & Ticketing officer, EgyptAir, Hungary
• Directly dealing with different kinds of customers to provide the best quality of customer service, starting from issuing their travelling documents till boarding their planes.
• Responsible for office file organize system as well as assigning and distributing the day to day office works to the team.
• Maintained close coordination with the trade for productive and beneficial relations.
Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met Making arrangements for transport, accommodation, tours, and activities Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates Using the computer database to research information about hotel accommodation fares and hotel ratings Dealing with payments Performing general administration tasks Dealing with and documenting complaints in an efficient and diplomatic manner Planning and advertising different promotions Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues Evaluating customers’ holidays and issuing appropriate feedback forms Making presentations to travel groups Creating and putting up displays at trade shows
official guide license for the European Union officially certified guides to work as tour guides in the city of Budapest and surroundings Lead walking tours, driving tours or cruises through popular sites, national parks, historic neighborhoods, museums or other regional points of interest in other countries