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Linience Wambui, Waitress

Linience Wambui

Waitress·House of Waine,

Saudi Arabia

Bachelor's degree, Food and Beverage Service

Work experience

Total years of experience: 8 years, 6 months

Waitress

January 2021 - Present

House of Waine,

Nairobi, Kenya

January 2021 - Present

Provide exceptional customer service by greeting guests,
taking their orders, and serving food and drinks
Suggest food and beverage pairings, provide
recommendations, and answer any questions guests may
have
Ensure tables are set up properly and food and drinks are
delivered in a timely manner
Clear plates and glassware from tables and ensure
cleanliness and tidiness of the dining area
Handle payments, process orders accurately, and
maintain a clean and organized cash register

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Waitress

January 2017 - January 2018

Karen Country Club,

Nairobi, Kenya

January 2017 - January 2018

Took orders and served food and drinks to club
members and guests Maintained cleanliness and
organization of dining area, including setting up tables
and clearing dishes
Assisted in inventory management and restocking of
supplies
Handled cash and credit card transactions and
provided accurate billing statements to members and
guests

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Volunteer

January 2016 - January 2017

Nyeri Food Bank,

Nyeri, Kenya Hybrid

January 2016 - January 2017

Assisted in the organization and distribution of
food to those in need
Helped with fundraising events and campaigns to
raise awareness about food insecurity
Maintained a clean and organized food storage area
Collaborated with other volunteers to ensure the
smooth operation of the food bank.

Company industry:
Food & Beverage Production

Waitress

January 2015 - January 2017

Outspan Hotel,

Nyeri, Kenya

January 2015 - January 2017

Took orders and served food and drinks to guests
in a timely manner
Monitored guest satisfaction and addressed any
issues or complaints promptly
Maintained cleanliness and organization of dining
area, including setting up tables and clearing
dishes
Processed payments and handled cash and credit
card transactions
Assisted in inventory management and restocking
of supplies

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Kenya Technical Trainers College (KTTC)

January 2021

January 2021

Bachelor's degree, Food and Beverage Service

Kenya

Zetech University

January 2014

January 2014

Bachelor's degree, Hospitality

Kenya

Kangubiri Girls High School

January 2010

January 2010

High school or equivalent, Kcse

Kenya

Skills

COMPLIANCE RISK
Intermediate
COMPLIANCE RISK
Intermediate
CONFLICT MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
HEALTH AND SAFETY STANDARDS
Intermediate
HEALTH AND SAFETY STANDARDS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
PAYMENTS INDUSTRY
Intermediate
PAYMENTS INDUSTRY
Intermediate
PHARMACEUTICAL MICROBIOLOGY
Intermediate
PHARMACEUTICAL MICROBIOLOGY
Intermediate

Languages

English
Beginner
Swahili
Beginner

Training and Certifications

Certifications
Certification in Basic First Aid and CPR

Hobbies

  • running.
  • hiking
  • engaging in outdoor activities
  • attending food and beverage events,
  • traveling,
  • various cultures and their culinary traditions.
  • trying out different restaurants.
  • exploring new cuisines and