lisa Hnein Chaghoury, Office Manager And Executive Assistant

lisa Hnein Chaghoury

Office Manager And Executive Assistant

SEE Nexus

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Management and Human Resources
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Office Manager And Executive Assistant at SEE Nexus
  • United Arab Emirates - Dubai
  • My current job since February 2018

1. Implementing new initiatives.
2. Ensure that senior management is fully informed of all correspondence / issues and highlight immediately any unusual matters of significance.
3. Develop and maintain a well-organized filing system.
4. Compose, formulate, review and edit all business correspondence independently.
5. Perform any additional business related functions as directed by the Line Manager.
6. Reading, monitoring and responding to email.
7. Answering calls and liaising with clients competent.
8. Preparing correspondence.
9. Delegating work in his absence.
10. Planning and organizing meetings and events.
11. Organizing travel and preparing complex travel itineraries.
12. Preparing papers for meetings and Presentation,
13. Taking notes, Conducting research.
14. Managing and reviewing filing and office systems, Typing documents.
15. Sourcing and ordering stationery and office equipment.

Senior Personal Assistant at Technical Metal Industrial
  • United Arab Emirates - Abu Dhabi
  • September 2015 to January 2018

- Manage and maintain diary and email account.
- Filter, organize and respond to emails, highlight urgent correspondence and print attachments.
- Dealing with appointments.
- Ensure busy diary commitments, papers and travel arrangements are managed effectively including
producing a daily folder with diary, necessary papers etc. and troubleshooting problems.
- Conduct weekly diary meetings with the MD to discuss upcoming engagements, invitations and other
requests.
- Schedule on behalf of the MD meetings between him and his direct reports.
- Coordinate travel and accommodation requirements in connection with others and ensure arrangements in
place for the MD match his requirements.
- Filter general information, queries, phone calls and invitations to the MD by redirecting or taking forward
such contact as appropriate.
- Ensure the MD is fully briefed on, or prepared for, any engagements he is involved in. Keep and maintain
an accurate record of papers and electronic correspondence.
- Prepare correspondence, including the drafting of general replies.
- Minute general meetings as required and complete research.
- Keep and retrieve files.
- Ensure guests meeting with the MD are well taken care of.
- Provide a service that is in line with the MD’s work habits and preferences.

Personal Assistant to CEO at Sailing Plus
  • United Arab Emirates - Dubai
  • January 2011 to April 2015

- Handling all registration of boat in Delaware including insurance.
- Translate Legal Documents from English to Arabic and vice versa.
- Doing all Updates of Website, social Media Pages.
- Provide a comprehensive secretarial and administration service to the CEO across the range of his work.
- Develop, maintain and review administration systems.
- Maintain and organize the diary, filing system and all other relevant areas as necessary.
- Support the CEO in his projects, proposals, bids, etc. through research, consultation, team-management.
- Draft speeches, briefings, and project proposals as requested.
- Professionally represent the organization at sector networking events
- Produce texts for the main website as requested
- Facilitate meetings, schedule debriefing meetings so follow up action can be implemented. Also by arranging
refreshments, seating and taking minutes if required to do so.
- Co-ordinate staff/Board residential and meetings
- Respond to Board member and other stakeholder queries in a timely and professional manner, both orally and
in writing.
- Co-ordinate all senior management and Board member travel arrangements
- Compile Board papers and ensure they are sent in good time for meetings. To circulate reports, minutes and
agendas for Board and Sub-committee meetings. To liaise with the Chairman and other Board Members on
various matters as required.
- To be responsible for receiving enquiries and providing an effective referral service to service users.
- Maintain the complaints file and ensure all complaints are responded to within target timescales.
- Maintain and continuously keep up to date all mailing lists.
- Ensure the effective management and update of all relevant databases.
- Liaise positively and professionally with colleagues and visitors.
- Commit to support team and project output.
- Being amiable, professional and approachable at all times.

Education

Bachelor's degree, Business Management and Human Resources
  • at American University of Technology
  • February 2010

Specialties & Skills

Microsoft PowerPoint
Leadership
Microsoft Excel
Microsoft Office
Microsoft Word
Creating and Maintaining Databases
microsoft office
leadership
management
administartive support
Coordinating Video and Audio Conference Calls
Written/Verbal Communications
Flexibility
negotiation
calendar Management
designing and maintaining Filling system
interpersonal skills
powerpoint
communication
multitasking
time management
Preparing Reports
Multitasking, Maintaining Confidential Information, Meeting Deadlines, Prioritizing, Proactive
Processing Telephone Calls and Requests
Decision Making
Detail Oriented
organisation
Scheduling
Initiative, Good Judgment, Motivated
office supplies
research skills
Client relation
Working Quickly, Working Well Under Pressure
Processing Expense Reports
Record Keeping
Event Planning
Proofreading
Taking Meeting Minutes
Ability to Follow Directions
Accuracy
Problem Solving, Project Management, Reliability, Self Confidence
Self Directed, Teamwork, Time Management
Active Listening
Energetic
Ability to Work Independently
ASSEMBLY LANGUAGE
CONFERENCES
DATABASE ADMINISTRATION
EXECUTIVE MANAGEMENT
MEETING FACILITATION
MICROSOFT MAIL
NETWORKING
PERSONAL
RESEARCH
TRAVEL ARRANGEMENTS

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

EQ's @ Work on Leadership (Certificate)
Date Attended:
May 2009

Hobbies

  • Playing tennis, relaxing, shopping,