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Livingstone  Khendi , Store Keeper/ Assistant Sales Associate

Livingstone Khendi

Store Keeper/ Assistant Sales Associate·Clothivia,

Qatar

Higher diploma, Business Management

Work experience

Total years of experience: 11 years, 5 months

Store Keeper/ Assistant Sales Associate

January 2023 - Present

Clothivia,

Doha, Qatar

January 2023 - Present

Receiving incoming inventories and verify items against invoices or purchase orders. Inspecting goods for
damage, discrepancies and compliance with specifications. Organizing and storing materials in systematic
and accessible manner. Maintaining accurate records of all inventory transactions including receipts,
issues and returns. Monitoring stock levels and report shortages, excesses and discrepancies. Conducting
regular physical inventory checks and reconcile with system records. Greeting and welcoming customers
at sales department. Providing the information about our products to customers and packing effectively
the products bought by the customers.

Company industry:
21307

Receptionist/ Cashier

January 2020 - December 2022

Woop Burger Restaurant

Doha, Qatar

January 2020 - December 2022

Greeting and welcoming customers. Managing enquiries via calls and emails. Providing customers with
our products information and promotions. Managing bill transaction by cash or card payment. Providing
balances to customers or after sales services. Managing online order delivery platforms like snoonu,
talabat, rafeeq and deliveroo. Providing outstanding customer Service

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Customer Service Agent

January 2015 - December 2019

Safaricom Limited Company

Nairobi, Kenya

January 2015 - December 2019

Managing and resolving customers complaints. Providing customers with products and services
information by clearly explaining the procedures, answering questions and providing information.
Handling customers enquiries via telephone, emails and texts. Providing outstanding 5 star customer
Service to customers.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Mount Kenya University

August 2019

August 2019

Higher diploma, Business Management

Kenya

GPA (point): 4 out of 4

GPA (point): 4 out of 4

Accounting, Business Management, Customer Service and Computer skills
View attachment

Mount Kenya University

August 2019

August 2019

Higher diploma, Business Management

Kenya

Mount Kenya University

August 2019

August 2019

High school or equivalent, Business

Kenya

Mount Kenya University

August 2019

August 2019

Bachelor's degree, Business Management

Kenya

Kongoni Secondary School

November 2014

November 2014

High school or equivalent, Business Management, Customer Service and Accounting

Kenya

Kongoni Secondary School

November 2014

November 2014

High school or equivalent, Accounting, Customer Service and Business Management

Kenya

Kongoni Secondary School

November 2014

November 2014

High school or equivalent, Business

Kenya

Kongoni Secondary School

November 2014

November 2014

Bachelor's degree, Business Administration

Kenya

Kongoni Primary School

November 2010

November 2010

High school or equivalent, Accounting, customer service and Business Management

Kenya

Kongoni Primary School

November 2010

November 2010

High school or equivalent, Administration And Business Administration

Kenya

Kongoni Primary School

November 2010

November 2010

High school or equivalent, Computer Skills

Kenya

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
FIRST AID
Intermediate
FIRST AID
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
WAREHOUSING
Intermediate
WAREHOUSING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
RECORD KEEPING
Intermediate
RECORD KEEPING
Intermediate
TRANSACTION PROCESSING SYSTEMS
Intermediate
TRANSACTION PROCESSING SYSTEMS
Intermediate
WAREHOUSE INVENTORY MANAGEMENT
Intermediate
WAREHOUSE INVENTORY MANAGEMENT
Intermediate
DATA PROCESSING
Intermediate
DATA PROCESSING
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate

Languages

English
Native Speaker
Swahili
Native Speaker

Training and Certifications

Certifications
St. John Ambulance First Aid certificate of competence.

Hobbies

  • Reading Novels
  • Sports
  • Travelling