supervisor-Quality Assurance & standards
ROYAL JORDANIAN AIRLINES
Total years of experience :15 years, 5 Months
Supervisor-Quality Assurance & standards
1. Ensures that the Quality Control elements of the Quality System are properly established, implemented and Maintained
2. Verifies, by monitoring in the fields of Flight Operations that the standards required by the Authority, and defined by Company Policy and procedures are applied.
3. Ensures that the Quality System, as a whole, is described in outline within the Operations Manual and in the corporate Quality manual.
4.Classifies all documentation received from external regulatory agencies such as IATA/ ICAO and review for applicability to Royal Jordanian. and conduct a review to assure the receipt of all regulatory documents and manuals
5. Deals with the CARC regarding the JCARs and other regulatory matters, advising the Operations Management of the needs and means by which regulatory requirements are to be satisfied;
6. Comply with ISO 9001:2008 and Quality Management System for the flight operations department and make it up to date when required
7. Manages and Monitors audit schedules appropriate to the scale of Flight Operations and the range of Subcontractors whose work has an impact upon safety and regulatory compliance.
8. Ensures that preventive and corrective actions have maintained or re-established compliance with required regulatory or Company standards.
9. Ensures completion of training of flight ops staff and the enhancement of their skills and competences, including yearly staff appraisal.
10. Suggests improvements to working practices related to safety matters.
11. Follow up SAFA inspections and ensure that corrective action and preventive action closed for each item.
12.Ensure smooth and full implementation of IOSA.
• Review and evaluate weather information to determine Potential flight safety hazards and to select the preferred and most economical route of flight.
• Prepare flight plans with information including maximum allowable takeoff and landing weights, weather reports, field conditions, METARs, TAFs, NOTAMs, and other information required for the safe completion of the flight.
• CFMU monitoring and slot control
• ETOPS/MNPS operations
• Compute the amount of fuel required, distance of flight, maintenance l i m i t a t i o n s, w e a t h e r
Conditions and o t h e r f a c t o r s affecting safety of flight
• Jeppesen Charts
• Aviation Information systems (Fleet Watch, Fleet Plan, Gabriel, SITA Graflite, Aircom)
• Assisting OCC duty manager to execute all his duties
• Provide a 7-day updated and refined operating plan in coordination with commercial, Engineering and other pertinent departments.
• Initiate necessary operational and commercial assessment to the operating plan and carry out all related changes in coordination with OCC and prior distribution to the system.
• Maintain a close link of coordination with all involved departments who share OCC the responsibilities of executing the operating plan.
• Exercise full control on variable cost through consistent coordination with revenue management and commercial department.
• Enhance on time performance.
The CIS is focus on practical applications of technology to support organizations activities while applying their needs. in order to apply technology effectively in this manner, a broad range of subjects are covered, such as communications, business, networking, software design. This degree is seen as one of the most required qualification within the managerial positions specially within Aviation and telecommunication environment.