Business Development Officer (Non-Motor)
Al Shorafa Insurance Services
Total des années d'expérience :11 years, 4 Mois
Delivered expert marketing and consulting services on a number of key insurance products spanning: medical insurance, fire insurance, contractor’s plant and equipment insurance, main insurance and life insurance for a wide range of client portfolio.
• Instrumental in the provision of outstanding insurance services that led to an increase in sales and a consistent record in achieving target sales.
• Leveraged knowledge of marketing dynamics to introduce new approaches and strategic plans to marketing to increase the market share.
• Secured new clients and kept a database for potential clients while implementing strategies win and retain high- level clients and increase accounts.
• Established robust client relationship through communication, offering personalised attention and dedication, clarified complex terms in simple and concise language.
• Spearheaded aggressive marketing research, market segmentation and target marketing programs, prepared comprehensive reports on findings and presented to the management to influence important decisions.
Coordinated daily operational activities to ensure the overall organisational goals are met in line with strategy to achieve maximum ROI and exceeding profits.
• Introduced smoother and more efficient procedures leading to enhanced operations and a significant increase in sales within the motor department.
• Conducted routine weekly analysis of sales reports to guide in market forecasting and identified areas to increase market share.
• Orchestrated a client-centric system and trained the team on ways of managing relationships and resolving complaints, increase client satisfaction and retention rates.
• Applied and enforced high-quality standards in all the key areas of operations to meet the organisational policy and industry standards.
Attended to all the categories of clients including the needy, providing counselling and follow-up services. Managed routine roles of helping with the distribution of meal plans, responding to client communication and maintaining shelter hygiene.
Led engaging programs to entertain the patients reduce boredom and emotional distress of patients
Promoting for VectoParticipated in various marketing programs for new and existing products to achieve daily, weekly and monthly commission targets.r Marketing Company