Software Programmer
Datacomp Web Technologies (India) Pvt. Ltd
Total years of experience :5 years, 1 Months
- Analyzing system specifications and translate system requirements to task specifications.
- Tests new programs to ensure that logic and syntax are correct, and that program results are accurate.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
- Review, to the extent possible, changes in code and the environment that will affect system performance.
- Responsible for development and analyzes current programs and processes, and making recommendations which yield a more efficient product.
- Writes, edits, and debugs new apps before it gets deployed on live.
- Emphasize on efficient scripting and coding techniques as per industry standards.
- To manage a team of trainees appointed for the process.
- To manage the attrition count of a training batch. To manage the daily track of the batch (MIS)
- To ensure that the trainees are well versed with the company's high profile personalities.
- To ensure that the trainees trained on the working bank and its product (BARCLAY credit cards) that the company deals in.
- Giving the trainees a brief knowledge on how to handle Tele calls.
- To ensure that the trainees are trained on the software of the company.
- To give a sound knowledge on QUALITY, soft skills, mock calls and CRM that will help the trainees to boast their confidence up, to give a better result for company.
- To make sure that only certified trainees go live on the final floor.
2007 - 2008
Customer Service Associate \[TME\]
Prosales Financial Services Pvt. Ltd, Mumbai
Roles & Responsibilities:
• Tele Sales of Barclay Credit Cards.
• Building and maintaining relationship with corporate customers.
• Generating leads and converts into prospective clients.
• Fixing up appointment with the customer to collect the documents.
• Advising and solving the queries of clients.
• Achieving pre-defined targets.
• Maintain confidentially of data provided and ensuring no misuse.
• Work with team to achieve team target.
• Ensure high quality of application .sourcing.
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