Assurance and Reporting Section Manager
Saudi Telecom Company - STC
Total des années d'expérience :11 years, 1 Mois
Managing Teams of Assurance and reporting for Customer Experience and Data Analysis
Marketing Data analysis, and Reporting Customer Value Management, And Customer Experience,
Build and reporting most important KPIs like Sales, Churn, Customer Usage etc...
IT Training for one year
Soft and Technical skills with an IT departments.
Training Courses and Rotation around IT departments :
overview about-
technical support department, DBA, Mainframe, IBM web sphere, UNIX, IT storage, etc
MIS enterprise department, C#, share point, SQL, PL/SQL, ERP, CRM, ETL, BI, Portal, data warehouse, etc
information security and Network Department.
Project management and Business Analysis.
Soft Skills.
Communications and presentations skills.
Stress management skills
Problem solving skills
Some Rules.
Microsoft business intelligence tools, SSIS, SSAS and SSRS.
Extract transform load data from most of the banking source.
Data warehouse, ETL using Informatica.
Reporting tools using Power view Power pivot, SSRS or excel.
Data Warehouse business process within project life cycle
ORACLE SQL
dot Net C# developer, SharePoint developer.
Master in science in Computer Science
Bachelor In Computer Science