Lora Aldrea De Guzman

Accounting:

• Assist in bank statement reconciliation
• Prepare and issue invoices to clients
• Ensure all received and issued invoices are VAT compliant
• Reconcile received invoices from suppliers against purchase orders before encoding as Payables
• Assist in preparing the payroll for site offices
• Prepare checks to be released for suppliers and staff
• Review employee expenses and reimbursement requests
• Address queries regarding invoice clarifications
• Monitor and review bills for phone and fax
• Process payments to suppliers
• Provide assistance in preparing Audit documents

Human Resources:

• Prepare employment requirements required by authorities
• Maintain employee database ensuring all pertinent records such as passports, visas, and Emirates IDs, are complete and updated
• Review and submit employee requests such as letters, certificates, annual leave application, etc.
• Manage travel arrangements for the employees
• Arrange courier service requirements between UAE and other regional offices (KSA and Egypt)
• Prepare requirements for Medical Insurance

Executive Assistant / Office Administration:

• Diary Management for the CEO and Management Team
• Schedule and arrange client meetings and events
• Write correspondences for the CEO and Management Team
• Provide administrative support to all staff in Dubai Office
• Ensure reception area is well maintained and guests are addressed accordingly
• Answer inquires via company email and phone calls
• Monitor stationery and supplies requirements
• Manage office transportation requirements
• Report and resolve office maintenance requirements

Equities Officer - Process Migration
June 2014 - August 2014
• Facilitate the process migration of Equities functions from Australia Office to Manila Hub
• Train and execute migrated processes ensuring all guidelines are strictly followed

Post Trade - Markets Officer
Sept 2012 - Mar 2015
• Investigate and resolve Post Settlement related issues on Fixed Income, Equities, Commodities, and Bullion products
• Coordinate with various banks and financial institution via SWIFT messaging.
• Generate daily reports presented for risk assessment and planning

Payments Resolutions Officer
July 2011 - September 2012
• Investigate and resolve issues relating to International SWIFT Payments
• Reconciling and investigating internal accounts and NOSTRO accounts
• Adhere to confidentiality policy, code of ethics and follow all policies and procedures such as Anti Money Laundering and Bank Secrecy Act laws and regulations and best practice recommendations.
• Assist, train, and oversee new members of the team.

• Resolve issues received regarding all bank products, services, and platform.
• Knowledge in all Banking products (Deposits, Credit Cards, Loans, Investments, Insurance) and processes.
• Deliver quality customer services to clients of the company by directly interacting with them through telephone conversations.
• Perform supervisory functions in the absence of the Team Leader such as monitoring the members’ performance and receiving escalated concerns.