لورنا Coutinho, Personal Assistant

لورنا Coutinho

Personal Assistant

Standard Chartered Bank

البلد
الإمارات العربية المتحدة
التعليم
دبلوم, Business Management
الخبرات
14 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 5 أشهر

Personal Assistant في Standard Chartered Bank
  • الإمارات العربية المتحدة - دبي
  • يوليو 2006 إلى يوليو 2007

Rejoined the Bank in Dubai and gained experience having worked for the Managing Directors (MD) and their team in two different units - Financial Institutions (FI) and Global Corporates(GC). My responsibilities in both FI & GC being:

• Managing MD’s diary - from notification and set up for GC/FI Conference calls, internal meetings, high profile meetings to arranging flight bookings, visas, hotel accommodation, airport transfers, travel itinerary, etc. for the MD and respective teams.

• Preparing & approving Travel & Expense reports, Personal Expenditure claims, leave claims, etc. of MD & Directors and also when required follow up for payment.

• Set up of new GC/FI recruits - office equipments, requisite ID’s, visa processing, Meet & Greet services, hotel accommodation, etc.
• SCB Co-ordinator for delegate meetings at annual events like SIBOS.
• Assisting/co-ordinating with Hotels for organization of external events like the International Bankers’ Workshop, in FI and also internal SCB GC/FI Management Conferences held in Dubai. Handling set-up to arrangement of give away items for the conferences.
• Efficiently handling all other administrative and procurement tasks for GC/FI team viz. car arrangements, invoice processing, faxing, mail/circulars distribution to team, raising DSSR’s, etc. Also other office work such as preparing presentations slides, maintaining confidential files for the department like Appraisals & Job Objectives and so on.

Personal Assistant في Standard Chartered Bank plc.
  • الهند
  • يناير 1992 إلى مايو 2001

Started off with the Merchant Banking Division, Corporate Advisory Department, until it wound up operations in 1999. Maintaining a strict code of confidentiality was the essence in this department apart from the routine Secretarial work such as screening of calls & mail, co-ordinating & set-up for conferences, scheduling travel itinerary, maintaining filing systems and visiting cards, etc. From April, 1999 to May, 2001, was placed in Corporate & Institutional Banking Division and gained more experience in the Sales and Credit operations.

At Stanchart, I had comprehensive exposure at:

• Being skillful in use of internet, Microsoft office (Word, Excel, Power-point).
• Scheduling appointments and arranging end to end travel, visa and hotel bookings.
• Preparing weekly review minutes, call & monthly sales reports.
• Compiling presentations/slides, organization charts and customer mailing lists.
• Co-ordinating with hotels for conferences set-up, off-site meetings, dinner, and so on.
• Handled office petty cash, billing and follow-up for payments with clients.
• Working with corporate personnel of multiple nationalities and adaptive to changes.
• Generating reports from databases such as CMP, CIMM, VANS and script watch.
• Maintaining an up-to-date filing system, visiting cards, etc.

Secretary في RPG Enterprises Group
  • الهند
  • فبراير 1988 إلى ديسمبر 1991

Joined one of the Goenka group company - Cetex Petrochemicals as a Stenographer and later promoted to a Secretary in RPG Enterprises Group. Besides Stenography, I also handled other routine work such as self correspondence, filing, fixing up appointments with senior personnel, arranging travel schedules, accommodation, etc.

الخلفية التعليمية

دبلوم, Business Management
  • في Narsee Monjee Institute
  • يوليو 1997
دبلوم, Secretarial Course
  • في Clare's Secretarial School
  • فبراير 1988

Also obtained Certificates from the Department of Education - GOI, Mumbai in Nov'1988 for Shorthand and Typing speed of 90 w.p.m and 40 w.p.m. and PC Programming diploma from Computer Point, Worli, in 1990.

بكالوريوس, Acient Indian Culture
  • في St. Xavier's College
  • مارس 1987

Specialties & Skills

Minutes
Merchant Banking
Banking
MS Word Office
Power Point
Internet
Shorthand

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
العربية
مبتدئ
الفرنسية
مبتدئ
المراتي
متوسط

التدريب و الشهادات

Certificate of Attainment - Arabic Beginner’s Course (الشهادة)
تاريخ الدورة:
September 2016

الهوايات

  • Listening to music, tennis and swimming.
    An active church volunteer for charity events, freelancer member too.