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loubna fathani, Marketing, sales, adminstration, costumer service

loubna fathani

Marketing, sales, adminstration, costumer service·Kenzona

Bahrain

Bachelor's degree, marketing

Work experience

Total years of experience: 18 years, 1 months

Marketing, sales, adminstration, costumer service

July 2018 - July 2021

Kenzona

Manama, Bahrain

July 2018 - July 2021

Company industry:
Fashion & Apparel
Job role:
Beauty and Fashion

Business development manager

November 2017 - July 2018

Skylite

Manama, Bahrain

November 2017 - July 2018

Company industry:
Advertising
Job role:
Consulting

Marketing and business development manager

March 2016 - October 2017

D3 Consultants

Manama, Bahrain

March 2016 - October 2017

• Developing, implementing and executing strategic marketing plans for the entire organization
• Handling the account of private schools and universities in Bahrain and Qatar in term of marketing strategy, students events, surveys, academic events …
• Analyze market trends and recommend changes to marketing business development strategies based on analysis and feedback
• Prepare and adhere to the budgets
• Deepen relationships with all media to ensure most effective messaging and positioning of the organization
• . Participating in achieving the sales objectives
• Establishing strong business relationship with the
• Business community by corporate visits, seminars events…

Company industry:
Business Consultancy Services
Job role:
Management

marketing assistant manager

January 2014 - February 2016

university college of bahrain

Manama, Bahrain

January 2014 - February 2016

Assist team members with daily marketing tasks and coordinate marketing projects and activities.

Support the in-house marketing and design team by coordinating and collating content for various collaterals.

Organize and execute the universities events, exhibitions and seminars.

Track and measure online activities and marketing campaigns.

Assist with production of artwork, source images and check copy.

Track competitor activity by being up to date with market changes and marketing mix used by competitors.

Handel the media coverage of UCB within the GCC all

Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Assistant marketing manager

June 2013 - December 2013

University of Dubai

Dubai, United Arab Emirates

June 2013 - December 2013

•Assist in preparing and implementing marketing strategy
•Work with the Marketing team to prepare a core brand
Message
•Assisting on managing and generating all technical product information to be applied to all aspects of marketing
•Assisting the team in story boarding and concepts layout
• Representing the university within the business community.
•making sure that all the aims of the project are met
•making sure the quality standards are met
•agreeing project objectives
•representing the client's interest
•providing independent advice on the management of projects

Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Marketing and events Manager

June 2005 - February 2013

New York Institute of Technology

Other

June 2005 - February 2013

• Determine marketing objectives and prepare annual budgets
• Supervised and Executed new Marketing Strategy in collaboration with Ernst & Young
• Plan and execute All the university events
• Forge and maintain relationship with local and international advertising agencies.
• Supervise and handle online, print, television media.
• Plan and implement Brand Management Strategy for Public Relation, Community Engagement and Media Advertisements
o Oversight of all Marketing and Public Relation activities to safe-guard Institute’s Image
o Community Engagement to enhance Social Responsibility
• Pursue advertising opportunities, involving placement of advertisements in National, Regional and Specialist publications
• Managing the team of marketing executives
• Initiate and Preserve healthy relations with the Community by utilizing Media Relations in the Local and International Industries
• Organization of numerous pioneered Community events in the Local Market
o Annual Themed Carnival with Community Engagement (Charity)
o Annual Car Show (Charity)
o Staff & Student Soccer tournament
o Steak holder conference
o Career day
• Orchestrated the Annual Commencement Ceremonies, patronized by the Prime Minister of Bahrain and the Minister of Education of Bahrain
• Supervision and Organization of all Local and Regional educational exhibitions
• Manage Web Marketing Strategy to better utilize Website as both informational and marketing tool
• Conducted targeted Marketing for Academic Departments in coordination with the respective Assistant Dean’s to promote new program offerings

Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Sales Territory manager

March 2004 - March 2005

DHL

Other

March 2004 - March 2005

DHL - Bahrain
Sales Territory Manager

• Created a central database to both pursue new clients and to strengthen relations with existing ones
• Developed and implemented a revamped Sales Plan
• Promotion of new services
• Presented monthly presentation of Sales objectives to Higher Management

Company industry:
Sales Outsourcing
Job role:
Sales

costumer care coach

January 2003 - January 2004

DELL

Other

January 2003 - January 2004

• Develop and Maintain an appropriate level of relationship with key accounts
• Acted as point of contact for Customer Complaints
• Provided administrative product information and appropriate pricing data
• Managed key accounts together with creation of informational packages of changes in processes, services, products and solutions
• Developed and drove effective communication between front and back office
• Coached 10 staff members to enhance productivity and efficiency

Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Education

Institut superieur de Genie appliqué

July 2003

July 2003

Bachelor's degree, marketing

Morocco

Skills

International Advertising
Expert
International Advertising
Expert
Oversight
Expert
Oversight
Expert
Media Relations
Expert
Media Relations
Expert
Annual Budgets
Expert
Annual Budgets
Expert
Management
Expert
Management
Expert
Team work
Expert
Team work
Expert
Managerial skills
Expert
Managerial skills
Expert
creativity
Expert
creativity
Expert
International Advertising
Expert
International Advertising
Expert
Oversight
Expert
Oversight
Expert
Media Relations
Expert
Media Relations
Expert
Annual Budgets
Expert
Annual Budgets
Expert
Management
Expert
Management
Expert

Languages

English

Expert

French

Expert

Arabic

Expert