Manager – IT Projects and Applications
CMA Terminals
مجموع سنوات الخبرة :31 years, 2 أشهر
Role: Manage IT Projects and Systems Hardware and Software Implementations of Systems Develop governance and processes for IT systems. Software and Hardware procurement IT operational Support Acquired Proficiencies: Navis N4 - Terminal Operating System, Camco - Gate Operating System, Camco - Yard Operating System IFS (ERP) - Financial and HR System, Test Lodge - Testing and Tracking System, Mantis - Testing and Tracking System CMMS - Maintenace System, Visio - Business and Process Mapping, Microsoft Office 365, Azure Cloud Jivi (Operational Time and Attendance)
Role: Project Management and Support to Terminal Operations Process Mapping and Support Advise terminals on IT Operational Processes Acquired Proficiencies: Octopi - Terminal Operating System (SaaS), Visio - Business Process Mapping
Role: Oversight of Project Management and Implementation across Octopis EMEA and APAC Sectors Management of Customer Relationships Integration of Project Methodology throughout Octopi Operations International Expansion of the Octopi Brand Provision of Sales Support and Engagement to the EMEA and APAC Sales Teams Delivery of Professional Services Support within EMEA and APAC Regions Acquired Proficiencies: Proficient in Negotiation, Communication, Business Process Mapping, and Re-Engineering Accomplished in Sales Support and Contract Negotiation Adept in Service Delivery, Development of Project Methodologies, and Effective Implementation Skilled in Delivering Presentations, Motivational Speaking, Operational Process Review, and Enhancement Experienced in Agile, Prince 2, and Waterfall Methodologies Demonstrated Success in Project Delivery, Office 365, Google Suite, Asana Project Management Github, Atlassian, Jira, Salesforce, Resource Planning and Allocation, Consultant Mentorship and
Role: Responsible for Account Management in the realm of Global Services Training Crafting Proposals, Tenders, RFPs, and RFIs for worldwide clients Nurturing Relationships with Global Terminal Operators (including but not limited to Maersk, Cosco, Transnet, MSC, DPW) Orchestrating the Coordination of Internal and External Resources to Ensure Global Training Delivery Oversight of Training Contracts Pioneering New Business Ventures with Prospective Clients Enhancing and Optimizing Existing Management Reporting Mechanisms Spearheading Learning and Development Initiatives, Customizing the Learning Management System (LMS) to Align with Present and Future Client Requirements
Key Points: Novel Approach to Training and Training Services Strategy Establishment of Uniformity in Training Proposal Formats
Acquired Competencies: Proficiency in Negotiation, Communication, Training Design, and Needs Assessment, as well as Sales Support Expertise in Professional Services, Customer Interaction, Service Delivery, Financial Reporting, and Projection Skillful in Delivering Presentations, Analyzing Operational Processes, and Enhancing Efficiency Salesforce, Jira, and Atlassian Tools
PREVIOUS EXPERIENCE
Role: Oversight of Projects within the EMEA Region Execution of Navis Software Deployment across all EMEA Clients Management and Coordination of Essential Project Resources Provision of Progress Updates to both Internal and External Stakeholders Monitoring Project Budgets and Providing Relevant Reports Evaluation and Enhancement of Project Methodology Guidelines Notable Achievements: Successful Revision of Project Methodology Recipient of Customer Service Excellence Award in 2015 and 2018 Successful Implementations: o Baltic Container Terminal in Latvia (2015), Malta Freeport Terminal in Malta (2016) o CHCL in Mauritius (2016), Royal Arctic Line in Denmark and Greenland (2017) o Cornelder De Beira in Mozambique (2017), DBGT Tuticorin in India (2018) o Marport in Turkey (2017). Haifa Ports in Israel (2017) o APM Salalah in Oman (2018), Q Terminals in Qatar (2018) o Namibia Port Authority in Namibia (2019), MPS Tema in Ghana (2019)
Acquired Proficiencies: Proficient in Negotiation, Communication, Business Process Mapping, and Re-Engineering, as well as Proposal Creation Accomplished in Sales Support and Engineering, Professional Services, and Engaging Customers Adept in Service Delivery, Developing and Implementing Project Methodologies, and Delivering Effective Presentations Skillful in Motivational Speaking and Support, Operational Process Review, and Process Enhancement Atlassian Tools, JIRA, Salesforce, Resource Planning and Allocation, Consultant Mentorship and Training
Role: Oversight and Support of Nationwide IT and Infrastructure Operations Management of Container IT Operations Project Management of Navis N4 Implementations for both Container and Rail Terminals Accountability for Network, Hardware, Telecommunications, and Policy Aspects at Transnet Port Terminals Reporting to and Synchronization with Transnet Group Leadership and Support of IT Teams on a National and Local Scale Supervision of the National Operating Control Operations Centre Nurturing Professional Growth and Enthusiasm among In-House and Contracted IT Personnel Administration of Third-Party Vendor Management and Coordination of their Teams
Noteworthy Accomplishments: Effective Implementation of Navis Across all Transnet Terminals Proficient Management of the Project Establishing Transnets New Head Office Seamless Deployment of Operations Equipment Hardware Across All Ports Successful Transition of Network Service Providers for Transnet Recognized as CEOs Manager of the Year in 2014 Celebrated 20 Years of Dedicated Service
Acquired Proficiencies: Contracts Negotiations, Customer Engagement and Communication Business Process Mapping and Re-Engineering, Resource Allocation and Project Manning Sales Support and Engineering, Professional and Customer Services Public Engagement and Presentations Service Delivery and Developing/Implementing Project Methodologies Operational Process Review and Enhancement SAP Integration with Terminal Operating Systems (TOS) SCADA Systems, General Cargo Systems and Operations, Roro Systems and Operations
Role: Responsible for the Oversight and Support of IT and Infrastructure at the Ports of Port Elizabeth and NgQura Managed and Provided Support for the Existing Terminal Operating Systems (TOS) - Cosmos for Containers and GCOS for General Cargo Led Project Management of Navis N4 Implementations for Ports of Port Elizabeth and East London Project Managed Infrastructure, systems processes, and implementation for the new Port of NgQura Led the IT Support Team and reported to the Ports Executive Management
Notable Achievements: Executed Navis Implementation at Port Elizabeth, East London and NgQura Managed the migration from Cosmos to Navis N4 Effectively Directed the Project for the New Port of NgQura Installed Operations Hardware and Established an Approved Retention Policy in Collaboration with Terminal Executives Seamlessly Executed New Hardware Deployment to All Users Successfully Introduced a Time and Attendance System, Integrating it with SAP ERP
Acquired Proficiencies: Proficiency in Engaging Customers and Effective Communication, Adept in Business Process Mapping Skilled in Public Engagement and Delivering Engaging Presentations Demonstrated Excellence in Service Delivery and the Development/Implementation of Project Methodologies Accomplished in Delivering Informative Presentations, Providing Motivational Support, and Enhancing Operational Processes SAP ERP Integration, Proficient in Microsoft Office Suite, SCADA Systems, General Cargo Systems, RoRo-Systems CCTV installations and Security Data Centre Implementations Hardware and Software procurement Vendor Management and Service Level Agreements Mentoring and Development of IT STaff
Position: Managed Maintenance of IT and Infrastructure spanning the Eastern Cape Region (encompassing Port Elizabeth to East London to Mossel Bay) Accountable for Facilitating the Interface between Operational Finance and JD Edwards Contracts Negotiation Service Level Management with Vendors Asset tracking and management for the region
Key Accomplishments: Proficiently executed the transition from Portnet Network and systems to FreightDynamics. Effectively directed the project for the establishment of the new Port of NgQura Seamlessly implemented a Time and Attendance Upgrade Successfully deployed new hardware to all users
Acquired Proficiencies: Financial Reports to Executive Management, Negotiating Contracts, and Effective Communication Analyzing Business Processes through Mapping, Sales Support and Engineering Professional Services, Engaging Customers Publicly, and Delivering Effective Presentations Demonstrated Excellence in Service Delivery and the Creation/Implementation of Project Methodologies Delivering Informative Presentations and Providing Motivational Assistance Operational Process Review and Enhancement, Financial System (JD Edwards), HR Systems (SAP)
Position: Provision of IT Support for Portis and Portfin Financial Systems Management of Active Directory Administration for the Port of Port Elizabeth Assistance with Software, Hardware, and Network (LAN and Wi-Fi) Requirements for Terminals Maintenance of Support for Port Traffic Control Systems Oversight of Support for SCADA Systems Management of General Cargo Systems (Including General Cargo and Automotive) Support
Key Achievements: Skillfully Managed the Transition of Year 2000 Systems Effectively Integrated Audio-Visual Systems in Main Boardrooms Seamlessly Upgraded All IT Equipment to Meet Year 2000 Systems Standards Successfully Executed Wi-Fi Implementation across the Port and All API Installations, Tailored to Business Requirements
Acquired Proficiencies: Active Directory Administration, Effective Communication, Supervision, Negotiation, and Customer Engagement Security and Data Management, Data Centre Oversight and Management Wireless and Network Installations Hardware and Software Management Familiarity with SAP ERP (Financial and HR) Wi-Fi Configuration and Implementation Financial Reporting and Batch Production for Terminal Operations
Position: Responsible for Providing IT Systems and Infrastructure Support across the Eastern Cape and Western Cape Regions, extending to Mossel Bay and the Free State Oversight and Management of Procurement Systems totaling a monthly value of ZAR 30, 000, 000.00
Key Accomplishments: Skillfully executed the transition to a new printing platform, resulting in recognition through an award. Proficiently managed the migration to a new financial system.
Acquired Proficiencies: Communication, Supervisory Abilities, Negotiation, and Customer Engagement Security and Data Management, Data Centre Oversight and Administration, and Network Installations Hardware and Software Implementation and Management, alongside Proficiency in Audit Controls
Agile Change Management