Louis Philippe Ponce

• Manage phone calls, emails, and inquiries from clients, vendors, and partners
• Greet clients and visitors, ensuring a professional and friendly office environment
• Support the Sales Team by booking appointments, site visit, meetings and client
correspondents
• Helps in graphic design, photography and editing marketing materials

• Managed operations for a full-service restaurant and bar.
• Oversaw staffing, inventory, and daily business operations.
• Handled financial reporting, audits, and cost reduction strategies.
• Created and executed marketing campaigns, improving customer engagement.
• Forecasted daily supply needs and optimized purchasing to minimize waste and reduce
operational costs.
• Fostered strong customer relationships through personalized service and feedback-
driven improvements.

• Supervised company business branches such as Phoenix Gasoline Station, Monterey
Meatshop, Convenience Store and Water Station.
• Manage the overall business unit of Phoenix Gasoline Station and 3 Branches of
Monterey Meatshop (Franchise) ensuring operational excellence and profitability.
• Manage the daily operations, including accounting, admin, auditing and budget
management.
• Manage the daily operations of various departments including production, logistics,
customer service and administration.
• Monitor and analyze performances metrics and KPIs to identify areas for improvement.
• Maintained strong customer and key account relationships, ensuring client satisfaction
and retention.
• Ensured consistent availability of inventory and supplies critical to station operations.

• Launched and scaled a cable TV business while concurrently managing a family-owned
enterprise, demonstrating strong and multitasking and leadership capabilities.
• Supervised all technical support and operations including installation, signal distribution
and maintenance, ensuring consistent service quality and uptime.
• Developed and executed marketing strategies to grow subscriber base.
• Conducted feasibility studies and crafted business strategies that guided expansion and
operational sustainability.