loutfi hamade, G.M & Owner

loutfi hamade

G.M & Owner

Diesel Power Co.

Location
Lebanon - Beirut
Education
Diploma, Mechanic
Experience
46 years, 5 Months

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Work Experience

Total years of experience :46 years, 5 Months

G.M & Owner at Diesel Power Co.
  • Lebanon - Beirut
  • My current job since July 2005

Maintain of all Diesel Injection Pumps, Injectors and Nozzles related to Diesel engines and Equipment, in addition : manage, ensure, monitor and establish a high standard of customer satisfaction

After Market at Diesel Power Co./Qatar
  • Qatar - Doha
  • October 2010 to June 2012

Marketing and selling of all Diesel Injection Pumps, Injectors and Nozzles related to Diesel engines and Equipment to establish a high standard of sales satisfaction

After sales manager/Quality controler at Bakhashab Br. / Citroene
  • Saudi Arabia - Jeddah
  • September 2003 to May 2005

Manage, ensure, monitor and establish high standards of customer satisfaction . Provide, initiate, implement and utilise effective ways to maintain profitable targets. coordinate for quality control.

aftersales at After sales manager/Quality controler at / Citroene
  • Saudi Arabia - Jeddah
  • September 2003 to May 2005

Manage, ensure, monitor and establish high standards of customer satisfaction .
Provide, initiate, implement and utilize effective ways to maintain profitable targets.
Communicate, coordinate and cooperate with other departments to create an attractive work environment for all.
Controlling an following up to date parts availability.

After Sales/Service Manager at SAMACO / VW-Audi-Porsche
  • Saudi Arabia - Jeddah
  • February 1999 to April 2003

Manage, ensure, monitor and establish high standards of customer satisfaction .
Provide, initiate, implement and utilise effective ways to maintain profitable targets.
Communicate, coordinate and cooperate with other departments to create an attractive work environment for all.
Controlling an following up parts availibility.

After Sales Manager at E.A.Juffali-Diesel Electric co.-Bosch
  • Saudi Arabia - Jeddah
  • September 1986 to December 1998

In charge of sales and services of all Bosch Equipments, accessories, systems and products .

Service & parts manager for Liebher heavy machinaries at E.A.Juffali-Saudi Liebher co.-Jeddah
  • Saudi Arabia - Jeddah
  • July 1983 to July 1986

In charge of all services and spare parts sales of Liebherr heavy construction Machinaries.

Training manager on automotive equipments at E.A.Juffali-Mercedes Benz-Jeddah
  • Saudi Arabia - Jeddah
  • January 1977 to February 1983

Established a trainig centre .
Created an effective program for technical and maintenance services for all Juffali products at high standards, which was useful, educating to lots of employees of the organization.

Education

Diploma, Mechanic
  • at Deutsche Stiftung
  • December 1975

A program on theoretical and practical studies in Mechanical Engineering and Training.

Bachelor's degree, Baccalaureate in sciences
  • at College of Good shepherd
  • September 1970

A high school program with a highlight on scientifics.

Specialties & Skills

Marketing Automation
Spare Parts
Training Program Development
Technical Services
Ensure profitability of service dept.coordinates with parts dept. and cotrol repair pricing.
Manage employees,ensure customers satisfaction,maintain technical bulletins for techn. efficiency.
Train and assess employees through appraisal forms.Ensure providing up to date technical information
operation
maintenance services
technical experience

Languages

Arabic
Expert
English
Expert
German
Expert
French
Intermediate

Memberships

Al Yarz Country club
  • Trainer
  • July 1985

Training and Certifications

Customer satisfactio (Training)
Training Institute:
VW Werke/Braunschweig/Germany
Date Attended:
February 1999
service satisfactio (Training)
Training Institute:
Bosch GmbH/Germany
Date Attended:
July 2001

Hobbies

  • swimming, jocking