loutfi hamade, G.M & Owner

loutfi hamade

G.M & Owner

Diesel Power Co.

Lieu
Liban - Beyrouth
Éducation
Diplôme, Mechanic
Expérience
46 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :46 years, 5 Mois

G.M & Owner à Diesel Power Co.
  • Liban - Beyrouth
  • Je travaille ici depuis juillet 2005

Maintain of all Diesel Injection Pumps, Injectors and Nozzles related to Diesel engines and Equipment, in addition : manage, ensure, monitor and establish a high standard of customer satisfaction

After Market à Diesel Power Co./Qatar
  • Qatar - Doha
  • octobre 2010 à juin 2012

Marketing and selling of all Diesel Injection Pumps, Injectors and Nozzles related to Diesel engines and Equipment to establish a high standard of sales satisfaction

After sales manager/Quality controler à Bakhashab Br. / Citroene
  • Arabie Saoudite - Jeddah
  • septembre 2003 à mai 2005

Manage, ensure, monitor and establish high standards of customer satisfaction . Provide, initiate, implement and utilise effective ways to maintain profitable targets. coordinate for quality control.

aftersales à After sales manager/Quality controler at / Citroene
  • Arabie Saoudite - Jeddah
  • septembre 2003 à mai 2005

Manage, ensure, monitor and establish high standards of customer satisfaction .
Provide, initiate, implement and utilize effective ways to maintain profitable targets.
Communicate, coordinate and cooperate with other departments to create an attractive work environment for all.
Controlling an following up to date parts availability.

After Sales/Service Manager à SAMACO / VW-Audi-Porsche
  • Arabie Saoudite - Jeddah
  • février 1999 à avril 2003

Manage, ensure, monitor and establish high standards of customer satisfaction .
Provide, initiate, implement and utilise effective ways to maintain profitable targets.
Communicate, coordinate and cooperate with other departments to create an attractive work environment for all.
Controlling an following up parts availibility.

After Sales Manager à E.A.Juffali-Diesel Electric co.-Bosch
  • Arabie Saoudite - Jeddah
  • septembre 1986 à décembre 1998

In charge of sales and services of all Bosch Equipments, accessories, systems and products .

Service & parts manager for Liebher heavy machinaries à E.A.Juffali-Saudi Liebher co.-Jeddah
  • Arabie Saoudite - Jeddah
  • juillet 1983 à juillet 1986

In charge of all services and spare parts sales of Liebherr heavy construction Machinaries.

Training manager on automotive equipments à E.A.Juffali-Mercedes Benz-Jeddah
  • Arabie Saoudite - Jeddah
  • janvier 1977 à février 1983

Established a trainig centre .
Created an effective program for technical and maintenance services for all Juffali products at high standards, which was useful, educating to lots of employees of the organization.

Éducation

Diplôme, Mechanic
  • à Deutsche Stiftung
  • décembre 1975

A program on theoretical and practical studies in Mechanical Engineering and Training.

Baccalauréat, Baccalaureate in sciences
  • à College of Good shepherd
  • septembre 1970

A high school program with a highlight on scientifics.

Specialties & Skills

Marketing Automation
Spare Parts
Training Program Development
Technical Services
Ensure profitability of service dept.coordinates with parts dept. and cotrol repair pricing.
Manage employees,ensure customers satisfaction,maintain technical bulletins for techn. efficiency.
Train and assess employees through appraisal forms.Ensure providing up to date technical information
operation
maintenance services
technical experience

Langues

Arabe
Expert
Anglais
Expert
Allemand
Expert
Français
Moyen

Adhésions

Al Yarz Country club
  • Trainer
  • July 1985

Formation et Diplômes

Customer satisfactio (Formation)
Institut de formation:
VW Werke/Braunschweig/Germany
Date de la formation:
February 1999
service satisfactio (Formation)
Institut de formation:
Bosch GmbH/Germany
Date de la formation:
July 2001

Loisirs

  • swimming, jocking