louzan sabry, insurance specialist in banassurance Alex Bank

louzan sabry

insurance specialist in banassurance Alex Bank

Metlife alico

Location
Egypt - Cairo
Education
Bachelor's degree, public relations
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

insurance specialist in banassurance Alex Bank at Metlife alico
  • Egypt - Cairo
  • My current job since December 2014

1. Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits. May ascertain premium rates required and cash reserves necessary to ensure payment of future benefits.
2. Examine and analyze accounting records to determine financial status of establishment and prepare financial reports concerning operating procedures.

hr recruiter at middle east banker
  • Egypt - Cairo
  • September 2012 to November 2013

1. Seek out professionals with the right combination of experience, education and skills to fill a particular position.
2. Achieves staffing objectives by recruiting and evaluating job candidates; advising managers; managing relocations and intern program.
3. Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
4. Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
5. Determines applicant requirements by studying job description and job qualifications.
6. Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
7. Determines applicant qualifications by interviewing applicants by calls; analyzing responses; verifying references; comparing qualifications to job requirements.

customer service online at جامعة المدينة العالمية
  • Egypt - Cairo
  • September 2011 to August 2012

1. Resolve customer complaints via chat, email or social media.
2. Use telephones to reach out to customers and verify account information through skype.
3. Greet customers warmly and ascertain problem or reason for calling.
4. Cancel or upgrade accounts.
5. Assist with placement of orders, refunds, or exchanges.
6. Advise on company information.
7. Take payment information and other pertinent information such as addresses and phone numbers.
8. Place or cancel orders.
9. Answer questions about anything.
10. Act as the company gatekeeper.
11. Suggest solutions when there is a problem.

public relations at yes international
  • Egypt - Cairo
  • July 2009 to August 2011

1. planning publicity strategies and campaigns
2. writing and producing presentations and press releases
3. dealing with enquiries from the public, the press, and related organizations
4. organizing promotional events such as press conferences, open days, exhibitions, tours and visits
5. speaking publicly at interviews, press conferences and presentations
6. providing clients with information about new promotional opportunities and current PR campaigns progress
7. analyzing media coverage
8. commissioning or undertaking relevant market research
9. liaising with clients, managerial and journalistic staff about budgets, timescales and objectives

Education

Bachelor's degree, public relations
  • at faculty of arts mass communication department ain shams university
  • June 2009

Specialties & Skills

Customer Service
Screening
Mass Communication

Languages

English
Expert

Training and Certifications

certificate from the british council (Certificate)
Date Attended:
March 2009
Valid Until:
May 2009
certificate for ICDL (Certificate)
Date Attended:
January 2009
Valid Until:
February 2009
certificate from MERC (Certificate)
Date Attended:
November 2006
Valid Until:
November 2006