Secretary cum Events Coordinator
TASC Outsourcing
مجموع سنوات الخبرة :11 years, 6 أشهر
To answer inquiries by and obtain information for general public, customers, visitors, and others.
Transfer calls to the concern departments such as Purchasing, Procurement, Estimation, Engineering, etc.
To provide information regarding the location of departments, offices, and employees within the company to callers and visitors.
To assist the Business Development Team on preparing the Pre-Qualification Submission such as filling up Pre-Qualification Questionnaires, printing all necessary documents, compile all in File books for submission.
Performing Admin Daily Monitoring Report such as MOL Visa Status and Comprehensive Report daily.
To perform routine and/or other clerical and administrative tasks as assigned.
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Ensure that the clinic is opened at the appropriate time directed by the doctor and supervise cleaning of the clinic to create a clean and healthy environment
Understand insurance packages and make necessary documents available to insurance agents when the need arises. Such as writing a letter to the Insurance company for the patients reimbursement claim form
Making monthly accounts report and submitting statistics to DHA.
Assist customers when they have trouble or questions using computer software such as Microsoft Office, Adobe software’s and all software’s that are being used in the cyber cafe.
Provide services such as encoding/ typing CV, printing, fax, photocopy downloading and all other operations provided
Handle petty cash and deposit daily sales of the shop.
Maintain cleanliness and orderliness of the place.
Keep accurate records of logs and inventories of the shop.
Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
Manage and Run Branch as my own Business
Making Weekly and Monthly Inventory using filtered inventory (softcopy thru excel) and physical inventory.
Making payroll of my co-workers in branch starting cut-off date and passed it to Hr Manager thru email.
Make a monthly report such as Filtered Inventory, Physical Inventory, and Summary of Sales every day, Employees Evaluation Performance, Delivery of Materials stock In and Out and pass it in before end of the month to Operations Manager and to our CEO.
Attracts potential customers by answering service questions; suggesting information about other services.
Opens and maintains customer accounts by recording account information.
Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Prepares service reports by collecting and analyzing customer information.
Submitting result of reports to assign supervisor
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