Lovella Cristy Querubin, Receptionist Admin

Lovella Cristy Querubin

Receptionist Admin

BDH Middle East LLC

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Hospitality Services Management
الخبرات
13 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 6 أشهر

Receptionist Admin في BDH Middle East LLC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2017

- Answering phone calls from external and internal callers. Screening and coordinating calls to respective departments.
- Attending to visitors and walk-in clients/customers.
- Receiving, releasing and maintaining records (airway bills) of incoming
and outgoing courier packages and postal mails.
- Sending emails to the concerned department for the received courier
and customs duty details.
- Daily registering of all incoming LPO’s received via fax, email and walk-
in clients.
- Maintain the centralized report for all company inquiries received
through fax and email.
- Monitor the coming in/going out of SP’s/Staff.
- Organizing and filing of important documents in a proper place.
- Monthly inventory of office supplies and send email to supplier for
quotation of needed supplies.
- Keeping the reception area and conference room neat and tidy.

Receptionist Cum Secretary في Progress Profiles Middle East LLC
  • الإمارات العربية المتحدة - دبي
  • يونيو 2017 إلى أكتوبر 2017

• Meeting and greeting clients and visitors at the reception.
• Handling incoming/outgoing calls, correspondence & filing.
• Printing, photocopying, faxing, filing and scanning.
• Monitoring office stock and ordering supplies as necessary.
• Raising offers, purchase orders and invoice tracking.
• Creating and modifying documents using Microsoft Office.
• Presenting and preparing quotations, invoice, LPO, delivery note to
clients.
• Keeping track to all accounts receivable and payable, SOA and
keep it updated.
• Using Business Net System for offers, order and invoice.
• Handling the petty cash and make sure it is always updated.

ADMINISTRATIVE ASSISTANT في Hobby Centre
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2012 إلى ديسمبر 2016

* Undertakes general administration works and reports directly to the General Manager.
* Input new staff/employee information, schedules duty for staff.
* Maintains employee records.
* Update employees’ information in the computer.
* Organize and prioritize large volumes of information and calls.
* Maintain daily open communication with employees.
* Organize, receive, prepare, compile, and maintain all basic book keeping record.
* Performs data entry into a computerized database in company’s directory.
* Maintain proper filling and documentation works
* Responsible for typing documents and distributing memos, faxing, printing
photocopying, filing, scanning and setting up and coordinating meetings.
* Maintain the personal records of employees on matters such as wages, superannuation,
leave and training, and prepare associated management reports.
* Updates the Social Apps for the company and answer any inquiries.
* Updates and coordinate to our web developer for the new products that we received to be
uploaded in our website.
* Checking all the documents before I will forward to the management for signature.
* Coordinating with clients for ordering of office supplies/stationeries.
* Arrange and schedule for meetings and the same time remind the owner for the
appointment.

FRONT OFFICE STAFF في Eskaya Beach Resort and Sp
  • الفلبين
  • يونيو 2009 إلى أكتوبر 2010

* Answer phone calls query both local and international calls.
* Answer guest inquiries concerning on room rates, special packages and tour rates.
* Assist check-in and check-out guest to their respective villas.
* Assist check-out guest for their billings.
* List down all the arrival and departure details of guest, assign drivers and vehicle to be
used.
* Update and inform the housekeeping department for the arrival and departure of guest.
* Prepare and send special package quotations.
* Check the sales for the day and enter the billings of each guests at the OPS.
* Prepare payments for bank deposits.
* Always check the OPS if there is any booking reservations
* Do occular inspection.
* Do multitasking work and work on a shifting schedule.

Reclimation Area في SM City
  • الإمارات العربية المتحدة
  • يوليو 2008 إلى مارس 2009

* Answer phone calls query both local and international calls.
* Assist and give advice to customers for their wedding needs.
* Assist on their wedding preparation until to their wedding day.
* Check if their still available products or items in the store.
* Accounting side, always double check the petty cash fund and the sales for the day.
* Do the sales report before the end of the shift.
* Releases cheques for the suppliers.
* Deposit collections and encashments of cheques.
* Do inventory of their stocks.

FOOD ATTENDANT في Gerarda’s Restauran
  • الفلبين
  • فبراير 2012 إلى سبتمبر 2008

* Assist Guest / Customer in choosing their needs that will satisfy them.
* Assisting in Catering Services like Birthday Party, Weddings etc.

EVENT ORGANIZER في PRIDE OF PLACE- Creating a Culture of Tourism” MetroCentre Hotel & Convention Center
  • الإمارات العربية المتحدة
  • مارس 2006 إلى أبريل 2006
Finance Officer في BASIC HOTEL OPERATIONS Century Plaza Hotel
  • الإمارات العربية المتحدة
  • سبتمبر 2006 إلى يناير 2006
في BASIC RESORT & RESTAURANT OPERATIONS Cebu White Sands Maribago Beach Resort & Restauran
  • الفلبين
  • سبتمبر 2004 إلى يناير 2004

Island

ADMINISTRATIVE OFFICER في Asian Divine Light College, Inc. Dao District, Tagbilaran City
  • أكتوبر 2010 إلى سبتمبر 2001

* Front Liner.
* Assist clients/enrollees for inquiries and training requirements.
* Do record keeping.
* Answer phone calls query .
* Encode the details of students per batch through Excel and observed confidentiality.
* Encode and print every week for students’ attendance.
* Do inventory of their materials for commercial cooking and in-charge for the materials
being barrowed by the students..
* Check the lacking requirements of the students for every batch.
* The one who paid for the water, electric billings, and government contributions.
* Countercheck every items that is being delivered by the suppliers.
* Remind the owner of her appointment of the day.
* Perform other duties assigne by the management.
* Always check if there is still available office supplies.

SALES ADVISOR في Joyful Weddings
  • إلى

الخلفية التعليمية

بكالوريوس, Hospitality Services Management
  • في Holy Name University – Tagbilaran CityHoly Name University – Tagbilaran City
  • يناير 2003
الثانوية العامة أو ما يعادلها, n/a
  • في Elementary : Dauis Central Elementary School
  • يناير 1999

Specialties & Skills

ACCOUNTANCY
ADMINISTRATION
BILLING SYSTEMS
COOKING
CUSTOMER RELATIONS
GOVERNMENT
INVENTORY MANAGEMENT
MATERIALS MANAGEMENT
TELEPHONE SKILLS

اللغات

الانجليزية
متمرّس