Assistant Manager - Operation
Golden Arches Development Corporation
Total years of experience :6 years, 5 Months
Assistant Manager - Operation
Golden Arches Development Corporation
McDonald's IT Park Cebu
IT Park The Walk Cebu
September 04, 2008 up to present
Principal Accountabilities
People
* Demonstrates and reinforces the leadership behaviors and basic people minimums (uniform, crew schedules etc.) necessary to gain commitment from crew and leadership.
* Executes a plan, based on an employee commitment measurement, to increase employee's loyalty satisfaction and pride with the McDonald's experience.
* Knows, enforces and educates crew on all appropriate personnel policies, labor laws, security and safety procedures.
* Uses basic human relations, communications and follow up skills and treating crew people as customers.
* Manages the development and training of crew and HPS, including crew initial and follow up orientations.
* Completes and delivers performance appraisals based on defined goals and objectives for their employees on a timely manner.
* Maintains records for safety and appropriately documents contributions and performance in personnel file.
QSC/Sales Building
* Frequently talking to customers to measure and improve their satisfaction with their McDonald's experience.
* Maintains critical standards for raw and finished product quality, service speed and quality, cleanliness and sanitation.
* Models performance standards for all crew stations and maintenance as needed.
* Uses pre-shift and shift planning tools to ensure optimum QSC.
* Manages shifts and or areas without supervision. Prepares shift changeover for the next manager.
* Performs assigned daily, weekly and monthly equipment calibration.
* Supports market-wide promotions to maximize sales potential.
* Supports my store marketing plans to maximize sales potential with the community.
* Assist in the implementation of new products and procedures.
Profit
* Controls assigned P & L line items.
* Controls food cost, waste and cash while managing shifts and/or areas.
* Supervises delivery of raw products.
Systems
* Crew Payroll System
* Ordering System
* Personnel System
* Training System
* Planned Maintenance System
* Building Maintenance System
Safety/ Sanitation/Security
* Executes, enforces and manages all food safety and sanitation requirements and health and safety program.
* Ensures all security procedures and cash handling policies and procedures are executed properly. (Cash deposits, staggered method of open/close procedures etc.)
Administration
* Completes assigned daily paperwork, weekly inventories and statistical reports, etc.
* Uploads attendance data in the payroll system daily.
* Audits and verify all cash sheets for BOG, GC's, overring, refunds, SCD, deposit slips and reports to RM.
* Post and file PCV pouches and reports to RM.
* Update Sales book on a daily basis.
Principal Accountabilities:
People
Demonstrates and reinforces the leadership behaviors and basic people minimums (uniform, crew schedules etc.) necessary to gain commitment from crew and leadership.
Executes a plan, based on an employee commitment measurement, to increase employee's loyalty satisfaction and pride with the McDonald's experience.
Knows, enforces and educates crew on all appropriate personnel policies, labor laws, security and safety procedures.
Uses basic human relations, communications and follow up skills and treating crew people as customers.
Manages the development and training of crew and HPS, including crew initial and follow up orientations.
Completes and delivers performance appraisals based on defined goals and objectives for their employees on a timely manner.
Maintains records for safety and appropriately documents contributions and performance in personnel file.
QSC/Sales Building
Frequently talking to customers to measure and improve their satisfaction with their McDonald's experience.
Maintains critical standards for raw and finished product quality, service speed and quality, cleanliness and sanitation.
Models performance standards for all crew stations and maintenance as needed.
Uses pre-shift and shift planning tools to ensure optimum QSC.
Manages shifts and or areas without supervision. Prepares shift changeover for the next manager.
Performs assigned daily, weekly and monthly equipment calibration.
Supports market-wide promotions to maximize sales potential.
Supports my store marketing plans to maximize sales potential with the community.
Assist in the implementation of new products and procedures.
Profit
Controls assigned P & L line items.
Controls food cost, waste and cash while managing shifts and/or areas.
Supervises delivery of raw products.
Systems
Crew Payroll System
Ordering System
Personnel System
Training System
Planned Maintenance System
Building Maintenance System
Safety/ Sanitation/Security
Executes, enforces and manages all food safety and sanitation requirements and health and safety program.
Ensures all security procedures and cash handling policies and procedures are executed properly. (Cash deposits, staggered method of open/close procedures etc.)
Administration
Completes assigned daily paperwork, weekly inventories and statistical reports, etc.
Uploads attendance data in the payroll system daily.
Audits and verify all cash sheets for BOG, GC's, overring, refunds, SCD, deposit slips and reports to RM.
Post and file PCV pouches and reports to RM.
Update Sales book on a daily basis.
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