EXECUTIVE SECRETARY
Interior Design
مجموع سنوات الخبرة :13 years, 1 أشهر
Answer general phone inquiries using a professional and courteous manner.
* Direct phone inquiries to the appropriate staff members.
* Reply to general information requests with the accurate information.
* Greet clients/suppliers/visitors to the organization in a professional and friendly manner.
* Use computer word processing, spreadsheet, and database software to prepare reports,
memos, documents, quotations, invoices, receipts, purchase orders and financial
statements.
* Sort incoming mail, faxes, and courier deliveries for distribution.
* Prepare and send outgoing faxes, mail, and courier parcels.
* Forward incoming general e-mails to the appropriate staff member.
* Forward voice mail from the general mailbox to the appropriate staff member.
* Purchase, receive and store the office supplies ensuring that basic supplies are always
available.
* Conduct research and prepare creative contents and write-ups for quarterly newsletter
and regular social media ads.
* Code and file material according to the established procedures.
* Update and ensure the accuracy of the organization's databases.
* Back-up electronic files using proper procedures.
* Provide secretarial and administrative support to management and other staff.
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* Make travel, visa application appointments and other arrangements for the Managing
Director and staff.
* Coordinate the maintenance of office equipment.
* Code and file financial material according to established records management
procedures.
* Process accounts payable ensuring timeliness and accuracy of information.
* Process accounts receivable ensuring timeliness, accuracy of codes and appropriate
backup.
* Prepare accurate bank reconciliations and deposits.
* Administer petty cash according to established procedures.
* Assist with financial reports as required.
* Month end duties as required
* Maintain Managing Director and Design Team’s appointments, site visit and meeting
schedule.
A Dubai-based BTL service-marketing agency that specializes in various fields such as Signage,
Events and Exhibition, Digital Printing and Interior.
Duties and Responsibilities:
* Maintain the general filing system and file all correspondence.
* Receive, direct and relay emails, telephone and fax messages.
* Maintain adequate inventory of office supplies.
* Provide word - processing and secretarial support.
* Contact businesses by telephone in order to solicit sales for goods or services.
* Obtain names and telephone numbers of potential customers from sources such as
telephone directories and available listings on the Internet.
* Prepare letters/emails to respond to correspondences from customers or to follow - up
initial sales contacts.
* Schedule appointments for sales representatives to meet the prospective customers or for
customers to attend sales presentations.
* Prepare and process invoices, LPOs, estimates and quotations, reports, memos,
correspondences containing routine inquiries, financial statements and other documents as
required or as assigned by the head.
* Manage petty cash transactions.
* Receive and process all invoices, expense forms and requests for payment.
* Maintain spreadsheet and online accounting and project management software.
* Monitor daily staff attendance.
* Prepare and distribute salary and allowances to staff.
A US-based company that provides call center outsourcing solutions. It has major facilities in the
Philippines that offers BPO services, including data entry, data processing, data mining, data
cleansing, form processing, document digitalization, legal transcription, fulfillment and payment
processing, sales order management, and point of sale transaction management.
Duties and Responsibilities:
* Answer high influx of inbound calls in support of customer needs and requests within a
dynamic call center environment.
* Exercise strong interpersonal communication skills with customers and department
personnel.
* Identify and respond to customer inquiries and requests and resolve issues, effectively and
professionally using the computer system.
* Increase the customer experience by providing information on both old and new products,
rate plans, and services through up - selling opportunities.
* Transfer customer calls to appropriate staff and follow - up on customer inquiries not
immediately resolved.
* Complete billing issues and research misapplied payments.
* Recognize documents and alert the supervisor of trends in customer call.
* Recommend process improvements.
A Dubai-based company that provides services in trading and commerce to different countries
across Asia, Eastern Europe and the Middle East.
Duties and Responsibilities:
* Perform general office duties such as ordering supplies, maintaining records management
systems, and performing basic bookkeeping work.
* Render clerical support to the management and other departments and other ad-hoc
duties as required.
* Update all necessary corporate documents, records and reports.
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* Prepare and processed invoices, reports, memos, correspondences containing routine
inquiries, financial statements and other documents as required or as assigned by the
head.
* Update new employee records in database and responsible for accurate input of name
and demographic information.
* Monitor daily staff attendance and scheduled/emergency staff absences such as holidays,
sick leave and travel and coordinate actions to ensure the staff absence has been
adequately covered off to ensure continuity of services.
* Distribute salary and allowances to staff.
* Provide advice and assistance to supervisor on staff recruitment and prepare notices and
advertisements for vacant staff positions.
* Conduct reference checks on possible candidate and schedule and organize interviews.
* Arrange travel and ticket bookings for CEO and staff.
A Christian child sponsorship organization dedicated to the long-term development of children
living in poverty around the world.
PROJECT JACOB - Project for Indigenous People
Duties and Responsibilities:
* Supervise activities of designated project to ensure that goals or objectives of project are
accomplished within the prescribed time frame and funding parameters.
* Evaluate project proposal or plan to determine time frame, funding limitations, procedures
for accomplishing project, staffing requirements, and allotment of available resources to
various phases of project.
* Establish work plan and staffing for each phase of project, and arrange for recruitment or
assignment of project personnel.
* Manage budget to ensure financial accountability.
* Recognize and solve potential problems and evaluate project/program effectiveness.
* Responsible for overall quality and management of major projects or programs.
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courses: (UAE Embassy Verified and Stamped)