Store In Charge
Bose UAE Trading LLC
Total des années d'expérience :11 years, 10 Mois
Managing day-to-day operational activities for the store to ensure delivery of business results at or exceeding targets including sales goals, comp sales growth, conversion, average ticket, shrink.
Training and guiding store team members in Bose Selling Skills to enhance the customer experience resulting in desired sales results; engaged in Inventory management.
Engaged in physical maintenance of the store and protection all company assets; transferring energy and skills into the organization to enhance both the employee and customer experience.
Collaborating well in a team environment and motivating others in the achievement of the goals.
Assessing customer needs, wants and priorities while building sincere connection and gain customer’s trust.
Building and maintaining a clientele of new and repeat customers and stays in touch with each as appropriate.
Providing high class Bose audio experience to every single customer; formulating and deploying strategies to achieve monthly sales targets; resolving customer complaints regarding sales and service.
Interacting with potential customers regarding equipment needs and advising on types of equipment to be purchased.
Reviewing and maintaining operational records and reports of project sales and determining profitability.
Representing company at trade association meetings to promote products; guiding staff on how to manage difficult & complicated sales; allocating specific duties to employees.
Designing and developing work schedules and maintaining records of employees' work schedules and time cards.
Collaborating with company officials for developing methods and procedures to increase sales, expand markets, and promote business.
Rendered high quality of Bose products demonstrations and customer service to every customer, and responding to their inquiries/complaints.
Assisted customers in selecting the right Bose product based on their needs/requirement; maintained records related to sales; engaged in managing inventory and requisition new stock.
Achievement of daily, weekly, monthly individual and store sales goals
Sales growth (Comp Sales)
Store team premium sales
Conversion
Individual and Store Average Ticket Productivity Results (sales per hour worked) units per transaction
Individual and Store $ / Hour
Individual and Store Units / Transaction
Shrink/Inventory goals
Email capture compared to goal
Individual Mystery Shop scores compared to goal