لؤي الحجزي, Sales Person

لؤي الحجزي

Sales Person

Melltoo

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, Business Administration
الخبرات
13 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 3 أشهر

Sales Person في Melltoo
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أغسطس 2019

 Promotion of Melltoo name and execute the promotion and marking.
 Follow up the purchases and response to the customer demands.
 Post the product in attractive way in the web and online.

Queries Executive في Aster Dm Healthcare
  • الإمارات العربية المتحدة - دبي
  • أبريل 2018 إلى يوليو 2019

▪ Promoted medical value department services by organising marketing meetings with medical providers, doctors, and Travel agencies.
▪ Planning and Organizing campaigns to spread the image of Aster.
▪ Laise between all concerned sections to provide unforgotten patient experience,
▪ Follow up all the operations and logistics needed to secure an excellent visit of our client, from availability of desired doctors, the number of staff needed and vehicles for Transport.
▪ Manage all the project aspects from appointments, Arrival time, Receiving from Airport, Suggest the accommodation places and pickups to doctors’ visits, resolve all the patient problems and complaints, answer all the patients’ queries, welfare, and farewell with drop off to the Airport.

Patient Relations Officer في NMC Hospital
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2014 إلى نوفمبر 2016

▪ Aggressively contributed to the achievement of JCI accreditation regarding patient satisfaction data gathering. And part of the team who achieved an overall 95% satisfaction rate.
▪ Resolve the patients’ complaints immediately all the time, regarding arriving late, expire insurance, waiting times or dissatisfaction about service and report for investigation of the big issues, follow up and communicate the corrective action to the management and to the concerned patient. And records all the complaints rate and satisfaction rate every month to calculate the KPI.
▪ Beds availability, discharge flow process and resolve any delay.
▪ Check insurance approvals status every day.
▪ Call and receive the patient calls.
▪ Laise and follow up with the government till the set-up of final projects, as National day, Free medical campaigns.
▪ Managing the health check-up packages project
▪ Organised hospital welfare events, including UAE National day, NMC anniversary.
▪ Designed and edited the monthly hospital newsletter.

Logistics Assistant في United Nations Mission in Sudan
  • السودان - الخرطوم
  • سبتمبر 2009 إلى يوليو 2011

▪ Delivered training to the logistics team.
▪ Register and Update the daily Logistics operations tracking, incident as the daily strength of personnel and its changes, erecting of premises or disassembly and its transport, maintenance and enforcement operations, stock, and supply status, monitor and tracking the achievements and report the status of daily operation and progress to the chief of the Logistics section.
▪ Laise between all the mission sections to monitor and report the daily mission operations.
▪ Design Microsoft Visio chart to communicate SOP to the team sites staff.
▪ Check the status of Materials and stocks in UN Logistics system GALILEO.
▪ Oversaw relocation and transportation projects of civilians and troops deployment and equipment, planning and organizing shipments and waybill and consignees.

Archiving Assistant في United Nations Mission in Sudan
  • السودان - الخرطوم
  • سبتمبر 2008 إلى سبتمبر 2009

 Receive/Release the personnel records to assigned HR staff.
 Organize the records Alphabetically and organize the cabinets.
 E-scan the inactive record to the main system and prepare records or shredding.

Water Analysis Officer في IAS Organization
  • السودان
  • يناير 2006 إلى فبراير 2008

▪ Managing and in-charge of my unit and supervise two staff to conduct the inhouse analysis or the outside visits. Make the purchases and budgeting.
▪ keep a track and milestone of the projects and meet the deadline every time.
▪ Liaise with other teams in the organizations as drilling, Geophysics, installation, and hygiene-training to plan with them our visits and test dates accordingly to their plans of exploration and drilling.
▪ Planning and organizing the flood affected villagers project to relief them with NFI (Non-Food Items) as a part of a joint team with other organizations and UNICEF, handled the distribution plan where I successfully managed to distribute more than 1000 NFI in one day.
▪ Promoted from officer to manager and led two staff members and one driver.
▪ Successfully conducted hundreds of visits to test boreholes within remote areas across west and South Sudan.

الخلفية التعليمية

ماجستير, Business Administration
  • في University of Medical Science and Technology
  • أكتوبر 2010

Master of Business Administration in Project Management

بكالوريوس, Chemistry
  • في University of Khartoum
  • يوليو 2008

Post Graduate Diploma in Chemistry

بكالوريوس, Science
  • في University of Khartoum
  • أبريل 2003

B.Sc. in Chemistry & Zoology

Specialties & Skills

Microsoft Office
Administrative Support
Microsoft Excel
Data Entry
Drawings
Sketching

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الفرنسية
مبتدئ

التدريب و الشهادات

Communication and Information Tecnology Management (الشهادة)
تاريخ الدورة:
April 2011
صالحة لغاية:
April 2011
Microsoft Office Application Programme (الشهادة)
تاريخ الدورة:
September 2010
صالحة لغاية:
December 2010

الهوايات

  • Reading