lubna khzouz, Executives Sales

lubna khzouz

Executives Sales

Aramex

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Hotel&Tourisim Management
Expérience
4 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 7 Mois

Executives Sales à Aramex
  • Jordanie - Amman
  • septembre 2008 à avril 2009

To handle all shipments, , , Solve all problems, , , to manage all credit cards which we receive it from some banks and and receive it to guests, , , and to receive payment from guests, , , , , follow up on their shipments, , , etc

Customer Care à Marriott Amman Hotel
  • Jordanie - Amman
  • août 2005 à août 2008

At Your Service Agent: receives all customer’s inquiries. Solve their problems and following up. Make reservations and Confirm their appointment whenever they need.

Customer Care.Part Timer à British Council
  • Jordanie - Amman
  • mars 2008 à août 2008

Customer Care: checking ILETS Applications, Register students in Teaching Center Courses, working with Finance and daily statements.
Corresponding with all schools in Jordan about all exams issues.

Customer Care à Le meridien
  • Jordanie - Amman
  • janvier 2004 à octobre 2004

Royal Club Receptionist: greets Royal and Top VIP Guests at Hotel either in-house or outside visitors. Should do all check ins’ and out Process. Confirm their appointments with airlines, restaurants…etc.

Éducation

Baccalauréat, Hotel&Tourisim Management
  • à Al Zautounh univercity
  • février 2002

Specialties & Skills

Management
Communication Skills
Receptionist
Fedelio Systems
The art of dealing with public
Computer Skills
Team building & communication skills
Food & Beverage knowledge
Self-Motivated & having the ability to work under pressure

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

customer service outstanding communication (Formation)
Institut de formation:
all companies

Loisirs

  • reading