lucia betti

Greet incoming and departing Guests warmly with a genuine smile and eye contact;
• escort them to assigned dining area; present menus; announce waiter's name.
• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
• Worked on special projects like National Italian Food Day etc.
• Answer incoming calls to the restaurant and provide appropriate service, handle reservation and special menus or request.
• Protect establishment and patrons by adhering to sanitation, making sure the guest follow Covid-19 rules and make them fell safe. safety and alcohol control policies.
• Reorganised the system to make it work better
• Identified a problem and solved it
• Be part of the Photo Shootings for the Restaurant advertisement
• Call the Engineer for any problem to be solved in the Restaurant.
• Handle Guest Complain and making sure they leave the Restaurant happy.
• Take reservation from Jumeirah Hotels with Half-Board package.
• Train new Hostesses on service policies.
• Increased revenue or sales for the company