LUDEE NAMATA

 Supervises and oversees 12 employees on the daily operations of Globe Business Support Group (GBOC). Aims to support and cooperate in the achievement of Monthly Sales Revenue Target of Corporate and SME Segment Sales Group in entire Mindanao by processing new line application with minimum of 1500 lines of Wireless Postpaid and Broadband applications.

 Serves and assists total sales force of 10 Account Managers assigned to different areas, 15+ Business Partners with Sales Agents of minimum of 5 and Independent Third Party Agents selling in different regions in Mindanao.

 Aims and Strategize in the achievement of 97% rate of the Turn-Around-time of the end-to-end processing of line application
 Streamlines and Controls processes to shorter the Turn-Around-Time (TAT) of processing line applications of the following different functions and turn-around-time target.
 Prescreening and Evaluation.
 Issuance and Delivery of Handsets for approved line application.
 Activations of line application.

 Creates Power point presentation with graphs and data analysis of GBOC Monthly Operations Review.
 Discusses, Cascades, Conducts Meeting and Implements Policies on Credit, Marketing, Delivery, Activation, Product Knowledge and System Accesses.
 Creates and Improves Processes.
 Resolves uncontrollable and controllable issues immediately so not to affect internal and external customer’s expectations.
 Trains newly hired employees.
 Handles the hiring and termination of Contractual employees and recommends to promote to a regular position.
 Maintains and demonstrate organized, dedicated, hardworking and committed employee.
 Provides and submits evaluation report of the Employee’s Performance.

Sales Administrative Assistant
Globe Telecom
July 2006 to March 2007
❖ Undertake all business correspondence for Sales Head and Account Managers.
❖ Assists and coordinates daily with the multi-tasking jobs with 5 Account Managers.
❖ Directly reporting to Regional Sales Head.
❖ Arrangement of Business Travel of Sales Head and account managers, hotel reservations and flight bookings.
❖ Coordinates and resolves immediate concerns.
❖ Perform other administrative task that may be given to me from time to time.
❖ Requires and monitors submission of reports of the Account Managers.
❖ Processes and prepare cash advances request and liquidations of expenses incurred.
❖ Manage all incoming calls and ensure all concerns are taken care of.
❖ Requires and checks correct daily and monthly reports submitted by all Account Managers.
❖ Ensure applications for wireless postpaid are encoded correctly in the system.
❖ Ensures and coordinates with other group for the statuses of wireless post-paid applications.
❖ Responsible and handles the logistics of the mobile telephone specific for SME Sales in Mindanao area.
❖ Receives and Checks the incoming and outgoing mobile telephones.
❖ Organizes and Processes delivery request of mobile telephones for approved applications.
❖ Filing, Updating and Recording in the database transactions with couriers, mobile handsets, liquidation of expenses and other important documents.
❖ Updates and ensures Monthly Inventory of stocks.
❖ Prepare stocks inventory report.
❖ Receives cash payment for Advance Monthly Service Fee of a postpaid application and issues Official Receipts.
❖ Prepares daily cash collection report.
❖ Prepares daily deposits to the bank.
❖ Prepares and submits daily cash collection report to Audit.
❖ Handles and releases petty cash fund.
❖ Ensures accurate & organized documentation/filing system and monitors electronic mails.
❖ Performs ad hoc tasks.

Trade Marketing Administrative Assistant
Globe Telecom
June 2005 to June 30 2006
❖ Undertake all correspondence for Regional Head and Sr. Account Specialists.
❖ Directly reporting to Regional Head.
❖ Assists and coordinates daily with the multi-tasking jobs with 4 Senior Account Specialists.
❖ Schedules and confirms meetings, hotel bookings and reservations and flight tickets.
❖ Coordinates to different groups on any concerns of Projects and Promo for approval and implementations.
❖ Perform other administrative task that may be given to me from time to time.
❖ Requires and monitors submission of reports of the Sr. Account Specialists.
❖ Ensure smooth and organized process in the multi-tasking admin jobs.
❖ Process and checks documents and mechanics of Project or Promo for budget approval.
❖ Monitors and controls the approved budget for each projects and promo's.
❖ Prepares and submits requirements for Request for Payment transactions payable to Third Party Agency.
❖ Process and prepare cash advances request and liquidations of expenses.
❖ Manages all incoming calls and ensure all concerns are taken care of.
❖ Process and routes documents for Head approvals.
❖ Checks and communicates daily thru emails.
❖ Coordinates to Third Party Agency for proper execution of Projects and Promo's.
❖ Monitors incoming check payments payable to Third Party Agencies.
❖ Prepares post-review reports every end of Project or Promo's.
❖ Ensures accurate & organized documentation/filing system and monitors electronic mails;

Administrative Assistant
Multi-Line Davao, Inc.
May 2003 - May 2005
❖ Undertake business correspondence.
❖ Prepares documents for request for payment.
❖ Prepares Monthly Preventive Reports of Telecommunication Cellsites.
❖ Process Cash Advances request and liquidations of expenses.
❖ Perform other administrative task that may be given to me from time to time.
❖ In-charge administratively and financially in the Joint Ventures of Multi-line for processing and exporting Jellyfish to China.
❖ Task and handles financial responsibilities in processing Jellyfish for export.
❖ Prepare and handles processing of documents for shipment of Jellyfish.
❖ Processes Government documentations and clearances for shipment.
❖ Processes Business Permits, Tax Payments, Health Clearances for workers and other related Government clearances and permits.
❖ Ensures safe and quality packaging of Jellyfish for shipment.
❖ Computes and releases salaries and wages of minimum of 20 workers.
❖ Ensures daily attendance of workers.
❖ Handles and releases of petty cash fund and cash advances request.
❖ Monitors and checks on-time liquidation of cash advances.
❖ Monitors and checks materials for the processing jellyfish.
❖ Prepares and provides cash flow per shipment cost.
❖ Prepares daily and monthly financial, shipment, revenue, manpower and material cost reports.
❖ Purchases and controls direct cost materials in processing Jellyfish.
❖ Prepare and report daily cash flows.
❖ Ensures accurate & organized documentation/filing system and monitors electronic mails.

Cashier
Davao Import Distributors, Inc.
May 1998 - Sep 2002
❖ Receives payment from Customers.
❖ Issues official receipts.
❖ Prepares daily cash collection report.
❖ Prepare daily cash deposits to the bank.
❖ Processes and releases check payments to Suppliers.
❖ Releases Salaries and Wages, Incentives and Commissions to employees.
❖ Receives and counter checks the daily cash collection of other Cashiers.
❖ Prepare and submits daily cash collection to Audit.


Other Pre-graduate work experiences:

Admin Staff
Ateneo de Davao Bookstore
March 1996 - March 1997
❖ Assists in releasing for rent and borrow books.
❖ Records and files documents.
❖ Checks inventory of the books.


Achievement and Awards:
❖ Special Citations for the Contribution for the Growth and Success of Small and Medium Enterprise Segment - February 2008.

❖ Commendations for maintaining the Team with "No Tardiness".

❖ Outstanding Performance of the Year as Service Crew of McDonald's Davao. 5 service crews were given this award.

❖ Rookie of the Month as Service Crew of McDonald's Davao

Service Crew
McDonald's Davao
July 1993 - Jan. 1995
❖ Task and assign in Kitchen, Drive Thru, Counter and Lobby.